Category Archives: Risk Management

Mergers and Acquisitions: Look Before You Leap!

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Mergers and acquisitions are taking place constantly. Companies combine with other companies (either amicably or forcibly) to fill some perceived strategic business need or to gain a foothold in a new market. M&As are most often driven by individual high ranking company executives, not by the company as a whole. If successful, such deals can be the highpoint in a CEO’s career. If unsuccessful, they can lead to ignominy and professional doom.

Of course this level of risk/reward is irresistible to many at the top, and executives are constantly on the lookout for companies to take over or merge with. And the competition is fierce! So when they do spot a likely candidate, these individuals are naturally loath to hesitate or over question. They want to pull the trigger right away before conditions change or someone else beats them to the draw. Because of this, deal-drivers often limit their research of the target company to surface information that lacks depth and scope, but that can be gathered relatively quickly.

However, it is an unfortunate fact that just over half of all M&As fail. And one of the reasons this is true is that companies fail to gain adequate information about their acquisitions, the people that are really responsible for their successes and the current state of the marketplace they operate in before they negotiate terms and complete deals. Today more than ever, knowledge truly is power; power that can spell the difference between success and failure.

Fortunately, technology and innovation continues to march forward. MSI’s TigerTraxTM intelligence engine can provide the information and analysis you need to make informed decisions, and they can get it to you fast. TigerTraxTM can quickly sift through and analyze multiple sources and billions of records to provide insights into the security posture and intellectual property integrity of the company in question. It can also be used to provide restricted individual tracing, supply chain analysis, key stakeholder profiling, history of compromise research and a myriad of other services. So why not take advantage of this boon and “look” before you leap into your next M&A? 

This post courtesy of John Davis.

Tips for Writing Good Security Policies

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Almost all organizations dread writing security policies. When I ask people why this process is so intimidating, the answer I get most often is that the task just seems overwhelming and they don’t know where to start. But this chore does not have to be as onerous or difficult as most people think. The key is pre-planning and taking one step at a time.

First you should outline all the policies you are going to need for your particular organization. Now this step itself is what I think intimidates people most. How are they supposed to ensure that they have all the policies they should have without going overboard and burdening the organization with too many and too restrictive policies? There are a few steps you can take to answer these questions:

  • Examine existing information security policies used by other, similar organizations and open source information security policy templates such as those available at SANS. You can find these easily online. However, you should resist simply copying such policies and adopting them as your own. Just use them for ideas. Every organization is unique and security policies should always reflect the culture of the organization and be pertinent, usable and enforceable across the board.
  • In reality, you should have information security policies for all of the business processes, facilities and equipment used by the organization. A good way to find out what these are is to look at the organizations business impact analysis (BIA). This most valuable of risk management studies will include all essential business processes and equipment needed to maintain business continuity. If the organization does not have a current BIA, you may have to interview personnel from all of the different business departments to get this information. 
  • If the organization is subject to information security or privacy regulation, such as financial institutions or health care concerns, you can easily download all of the information security policies mandated by these regulations and ensure that you include them in the organization’s security policy. 
  • You should also familiarize yourself with the available information security guidance such as ISO 27002, NIST 800-35, the Critical Security Controls for Effective Cyber Defense, etc. This guidance will give you a pool of available security controls that you can apply to fit your particular security needs and organizational culture.

Once you have the outline of your security needs in front of you it is time to start writing. You should begin with broad brush stroke, high level policies first and then add detail as you go along. Remember information security “policy” really includes policies, standards, guidelines and procedures. I’ve found it a very good idea to write “policy” in just that order.

Remember to constantly refer back to your outline and to consult with the business departments and users as you go along. It will take some adjustments and rewrites to make your policy complete and useable. Once you reach that stage, however, it is just a matter of keeping your policy current. Review and amend your security policy regularly to ensure it remains useable and enforceable. That way you won’t have to go through the whole process again!

Thanks to John Davis for this post.

Three Danger Signs I Look for when Scoping Risk Assessments

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Scoping an enterprise-level risk assessment can be a real guessing game. One of the main problems is that it’s much more difficult and time consuming to do competent risk assessments of organizations with shoddy, disorganized information security programs than it is organizations with complete, well organized information security programs. There are many reasons why this is true, but generally it is because attaining accurate information is more difficult and because one must dig more deeply to ascertain the truth. So when I want to quickly judge the state of an organization’s information security program, I look for “danger” signs in three areas.

First, I’ll find out what kinds of network security assessments the organization undertakes. Is external network security assessment limited to vulnerability studies, or are penetration testing and social engineering exercises also performed on occasion? Does the organization also perform regular vulnerability assessments of the internal network? Is internal penetration testing also done? How about software application security testing? Are configuration and network architecture security reviews ever done?

Second, I look to see how complete and well maintained their written information security program is. Does the organization have a complete set of written information security policies that cover all of the business processes, IT processes and equipment used by the organization? Are there detailed network diagrams, inventories and data flow maps in place? Does the organization have written vendor management, incident response and business continuity plans? Are there written procedures in place for all of the above? Are all of these documents updated and refined on a regular basis? 

Third, I’ll look at the organization’s security awareness and training program. Does the organization provide security training to all personnel on a recurring basis? Is this training “real world”? Are security awareness reminders generously provided throughout the year? If asked, will general employees be able to tell you what their information security responsibilities are? Do they know how to keep their work areas, laptops and passwords safe? Do they know how to recognize and resist social engineering tricks like phishing emails? Do they know how to recognize and report a security incident, and do they know their responsibilities in case a disaster of some kind occurs?

I’ve found that if the answer to all of these questions is “yes”, you will have a pretty easy time conducting a thorough risk assessment of the organization in question. All of the information you need will be readily available and employees will be knowledgeable and cooperative. Conversely I’ve found that if the answer to most (or even some) of these questions is “no” you are going to have more problems and delays to deal with. And if the answers to all of these questions is “no”, you should really build in plenty of extra time for the assessment. You will need it!

Thanks to John Davis for this post.

Touchdown Task for August – Change Management Audit

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This month, we urge all infosec teams to engage in a quick 30 minute audit of your change management processes.

Here are some quick win questions to ask of the change management team:

  • How often does the change management team meet & what is the time frame for turning around a change order?
  • What percentage of actual changes to the environment went through the change process in the last 12 months?
  • Where can we locate the documents that specifically describe the change management process and when were they last revised?
  • Please describe how exceptions to the change management process are handled.
  • How are changes to the environment audited against what was provided to the change management team?
  • What happens if a change is identified that did NOT go through the change management process?

There are plenty of online guidance sources for additional questions and audit processes, but these quick wins will get you started. As always, thanks for reading and keep working on your monthly touchdown tasks. Be sure to touch base with us on Twitter (@microsolved) should you have any questions about the work plans.

3 Tips for BYOD

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I wanted to take a few moments to talk about 3 quick wins you can do to help better deal with the threats of BYOD. While much has been said about products and services that are emerging around this space, I wanted to tack back to 3 quick basics that can really help, especially in small and mid-size organizations.

1. Get them off the production networks – an easy and often cheap quick win is to stand up a wireless network or networks that are completely (logically and physically) separated from your production networks. Just giving folks an easy and secure way to use their devices at the office may be enough to get keep them off of your production networks. Back this up with a policy and re-issue reminders periodically about the “guest network”. Use best practices for security around the wifi and egress, and you get a quick and dirty win. In our experience, this has reduced the BYOD traffic on production segments by around 90% within 30 days. The networks have been built using consumer grade equipment in a few hours and with less than $500.00 in hardware.

2. Teach people about mobile device security – I know, awareness is hard and often doesn’t produce. But, it is worth it in this case. Explain to them the risks, threats and issues with business data on non-company owned devices. Teach them what you expect of them, and have a policy that backs it up. Create a poster-child punishment if needed, and you will see the risks drop for some time. Keep at it and it just might make a difference. Switch your media periodically – don’t be afraid to leverage video, audio, posters, articles and emails. Keep it in their face and you will be amazed at what happens in short term bursts.

3. Use what you already have to your advantage – There are hundreds of vendor white papers and configuration guides out there and it is quite likely that some of the technologies that you already have in place (network gear, AD Group Policy Objects, your DHCP & DNS architectures, etc.) can be configured to increase their value to you when considering BYOD policies and processes. Quick Google searches turned up 100’s of Cisco, Microsoft, Aruba Networks, Ayaya, etc.) white papers and slide decks. Talk to your vendors about leveraging the stuff you already have in the server room to better help manage and secure BYOD implementations. You might save money, and more importantly, you might just save your sanity. 🙂

BYOD is a challenge for many organizations, but it is not the paradigm shift that the media and the hype cycle make it out to be. Go back to the basics, get them right, and make rational choices around prevention, detection and response. Focus on the quick wins if you lack a long term strategy or large budget. With the right approach through rapid victories, you can do your team proud!

The Big Three

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Information security techniques certainly are improving. The SANS Top Twenty Critical Controls, for example, are constantly improving and are being adopted by more and more organizations. Also, security hardware devices and software applications are getting better at a steady rate. But the question we have to ask ourselves is: are these improvements outpacing or even keeping up with the competition? I think a strong argument can be made that the answer to that question is NO! Last year there were plenty of high profile data loss incidents such as the Target debacle. Over 800 million records were compromised that we know of, and who knows how many other unreported security breaches of various types occurred?

So how are we going to get on top of this situation? I think the starkly realistic answer to that question is that we aren’t going to get on top it. The problem is the age old dilemma of defense versus attack; attackers will always have the advantage over entrenched defenders. The attackers know where you are, what you have and how you defend it. All they have to do is figure out one way to get over, under or around your defenses and they are successful. We, on the other hand, don’t know who the attackers are, where they’re at or exactly how they will come at us. We have to figure out a way to stop them each and every time – a daunting task to say the least! Sure, we as defenders can turn the tables on the information thieves and go on the attack; that is one way we can actually win the fight. But I don’t think the current ethical and legal environment will allow that strategy to be broadly implemented.

Despite this gloomy prognosis, I don’t think we should just sit on our hands and keep going along as we have been. I think we should start looking at the situation more realistically and shift the focus of our efforts into strategies that have a real chance of improving the situation. And to me those security capabilities that are most likely to bear fruit are incident detection, incident response and user education and awareness; the Big Three. Over the next several months I intend to expand upon these ideas in a series of blog posts that will delve tactics and means, so stay tuned if this piques your interest! 

Thanks to John Davis for writing this entry.

On Complexity & Bureaucracy vs Security…

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“Things have always been done this way.” —> Doesn’t mean they will be done that way in the future, or even that this is a good way.

“We know we need to change, but we can’t find the person who can authorize the changes we need.” —> Then who will punish you for the change? Even if punishment comes, you still win, as you’ll know who can authorize the change in the future.

“We don’t have enough time, money or skills to support those controls, even though we agree they are necessary.” —>Have you communicated this to upper management? If not, why not? How high have you gone? Go higher. Try harder.

“That’s too fast for our organization, we can’t adapt that quickly.” —>Welcome to the data age. Attackers are moving faster that ever before. You better adapt or your lack of speed WILL get exploited.

In many of my clients, complexity and bureaucracy have become self re-enforcing regimes. They lean on them as a way of life. They build even more complexity around them and then prop that up with layers and layers of bureaucracy. Every change, every control, every security enhancement or even changes to make existing tools rational and effective, is met with an intense mechanism of paperwork, meetings, “socialization” and bureaucratic approvals.

While many organizations decry “change management” and “security maturity” as being at the core of these processes, the truth is, more often than not, complexity for the sake of bureaucracy. Here’s the sad part, attackers don’t face these issues. They have a direct value proposition: steal more, get better at stealing and make more money. The loop is fast and tight. It is self correcting, rapid and efficient.

So, go ahead and hold that meeting. Fill out that paperwork. Force your technical security people into more and more bureaucracy. Build on complexity. Feed the beast.

Just know, that out there in the world, the bad guys don’t have the same constraints.

I’m not against change controls, responsibility or accountability, at all. However, what I see more and more of today, are those principals gone wild. Feedback loops to the extreme. Layers and layers of mechanisms for “no”. All of that complexity and bureaucracy comes at a cost. I fear, that in the future, even more so than today, that cost will be even more damage to our data-centric systems and processes. The bad guys know how to be agile. They WILL use that agility to their advantage. Mark my words…  

MSI Announces New Business Focused Security Practice

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At MSI, we know security doesn’t exist for its own sake. The world cares about business and so do we. While our professional and managed service offerings easily empower lines of business to work with data more safely, we also offer some very specific business process focused security services.

 

Attackers and criminals go where the money is. They aren’t just aiming to steal your data for no reason, they want it because it has value. As such, we have tailored a specific set of security services around the areas where valuable data tends to congregate and the parts of the business we see the bad guys focus on most.

 

Lastly, we have also found several areas where the experienced eyes of security experts can lend extra value to the business. Sometimes you can truly benefit from a “hacker’s eye view” of things and where it’s a fit, we have extended our insights to empower your business.

 

Here are some of the business focused offerings MSI has developed:

 

  • Mergers & Acquisitions (M&A) practice including:
    • Pre-negotiation intelligence
    • Pre-integration assessments
    • Post purchase threat intelligence
  • Accounting systems fraud testing
  • ACH & wire transfer security validation
  • End-to-end EDI (Electronic Data Interchange) security testing
  • Business partner assessments
  • Supply chain assessments
  • Executive cyber-protection (including at home & while traveling abroad)

MSI knows that your business needs security around the most critical data and the places where bad guys can harm you the worst. We’ve built a wide variety of customized security solutions and offerings to help organizations harden, monitor and protect the most targeted areas of their organization. At MSI, we know that information security means business and with our focused security offerings, we are leading the security community into a new age.

 

At a Glance Call Outs:

Variety of business focused services

M&A offerings

Assessments of systems that move money

Fraud-based real world testing

Business partner & supply chain security

Executive protection

 

Key Differentiators:

Focused on the business, not the technology

Reporting across all levels of stakeholders

Specialized, customizable offerings

Capability to emulate & test emerging threats

Thought leading services across your business


MSI Announces TigerTrax Reputational Threat Services

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TigerTrax™ is MSI’s proprietary platform for gathering and analyzing data from the social media sphere and the overall web. This sophisticated platform, originally developed for threat intelligence purposes, provides the team with a unique capability to rapidly and effectively monitor the world’s data streams for potential points of interest.

 

The uses of the capability include social media code of conduct monitoring, rapid “deep dive” content gathering and analysis, social media investigations & forensics, organizational monitoring/research/profiling and, of course, threat intelligence.

 

The system is modular in nature, which allows MSI to create a number of “on demand” and managed services around the platform. Today the platform is in use in some of the following ways:

  • Sports teams are using the services to monitor professional athletes for potential code of conduct and brand damaging behaviors
  • Sports teams are also using the forensics aspects of the service to help defend their athletes against false behavior-related claims
  • Additionally, sports teams have begun to use the service for reputational analysis around trades/drafts, etc.
  • Financial organizations are using the service to monitor social media content for signs of illicit behavior or potential legal/regulatory violations
  • Talent agencies are monitoring their talent pools for content that could impact their public brands
  • Law firms are leveraging the service to identify potential issues with a given case and for investigation/forensics
  • Companies have begun to depend on the service for content monitoring during mergers and acquisitions activities, including quiet period monitoring and pre-offer intelligence
  • Many, many more uses of the platform are emerging every day

 If your organization has a need to understand or monitor the social media sphere and deep web content around an issue, a reputational concern or a code of conduct, discuss how TigerTrax from MSI can help meet your needs with an account executive today.

 

At a glance call outs:

  • Social media investigation/forensics and monitoring services
  • Customized to your specific concerns or code of conduct
  • Can provide deep dive background information or ongoing monitoring
  • Actionable reporting with direct support from MSI Analysts
  • Several pricing plans available

Key Differentiators:

  • Powerful, customizable, proprietary platform
  • Automated engines, bleeding edge analytics & human analysts to provide valuable insights
  • No web portal to learn or analytics software to configure and maintain
  • No heavy lifting on customers, MSI does the hard work, you get the results
  • Flexible reporting to meet your business needs

Touchdown Task for January: Audit Your News Feeds

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This month, our suggested Touchdown Task is for the security team to do an “audit” of their news/RSS feeds and the other mechanisms by which you get advisories, patch and upgrade alerts, breakout information and details about emerging threats.

Since RSS feeds and account names and such can change, it’s a good idea to review these sources occasionally. Are the feeds you depend on timely and accurate? Have you added new technology to your organization since you last reviewed your advisory feeds? Maybe you might need to add a vendor or regulator feed.

Have a discussion with all of your team members and understand who monitors what. Make sure you have good cross communication, but aren’t struggling with a lot of duplicated efforts.

Once you get your news and threat feeds in order, trace how the information is shared and make sure it is getting to the system and network admins who might need it. Do you have the right people getting the right information? If not, adjust. 

Most teams can do this review in less than an hour. So focus, communicate and create a robust way to handle the flow of information.

As always, thanks for reading and stay safe out there!