Creative Uses of Video for Quick and Easy Awareness

Are you looking for an effective mechanism to help your staff stay alert against laptop theft during the holidays and such? Here is a quick suggestion.

Take an iPhone, iPod or other video and shoot a quick 30 second piece about a laptop getting stolen. Have your own team star in it. Keep it quick, light and humorous. Maybe show your CEO in a panic when she realizes her laptop is missing, or a shot of your IT manager in a hoodie grabbing a laptop from the lunchroom and running. Make it over the top and funny, then close with a serious message about how quickly laptops can be stolen, how you should never leave them in a car or such without locking them in the trunk and other stuff you want the users to know.

Close with how they should tell you if they have lost a laptop and who they should call.

That’s it. Keep it home video looking, don’t worry about production quality or any of that. Quick and dirty videos are the way of the new web, so think more YouTube than MGM.

Now, send your video out, or a link to it, and let your employees make suggestions for future episodes. Everyone who submits a suggestion gets entered into a drawing for movie tickets. Easy, affordable and effective.

Who knows, you may not get an Oscar, but you might just save yourself from a data breach. Either way, it will be fun and educational.

Enjoy and don’t hesitate to call us if you need help with the video, ideas or need more information about laptop encryption or other security measures. We are here to help and can get you through most laptop security issues with ease!

Some Laptop Theft Info

As a part of security awareness month, I have mentioned that we really need to focus any preventative mention awareness on laptop theft. As a part of that, I have been working on some interesting research around this threat. There is a ton of information out there on laptop theft. This wikipedia article has a lot of good information. It is a great place to start if you want to build some quick materials. I love the cost estimate of $89,000 on average per lost laptop. This aggregates the work it takes to recover from the loss, the hardware cost, the aggregate average of fines and regulatory losses, etc. That number is a real eye opener for many people who tend to only think about the hardware replacement costs, which is especially true for end users. Also, in my experience, we have timed some of our security engineer ninjas on how long it takes to break a car window, snatch a laptop and bolt. One of our quickest ninjas takes under 12 seconds to get 100′ from the vehicle. Even rounded up to an even 20 seconds, that is not very likely to matter. Timing how long it takes people to go into a convenience store to pay for gas or grab a soda is almost always in the 3-5 minute range. That’s a lot of time for 20 second intervals to occur.

Just something for you to give end users to think about…

Three Ideas to Encourage Employee Net-Cops

Here are three quick ideas about how to encourage your employees to be better “net cops”:

1. Make sure they know who to report suspicious behaviors to and never, ever punish anyone for doing so. Make sure you give them a place to drop anonymous notes too, if that is appropriate for your program. Teach them how to report suspicious emails, calls and information requests. Create an ongoing program reminding them about how to do so.

2. Incent them to report suspicious behaviors. Create an email forward box for spam, phishing and other types of suspicious email. Enter the first people to report each sample into a monthly or quarterly drawing for movie tickets or some small prize. Not only will you get people interested and get more insight into your security posture, you just might learn more quickly when a spam or trojan attack is under way.

3. Hold a security day where you have games and such that back up these ideas. Focus on teaching your people how to recognize social engineering and such and how to report it. Use the opportunity to remind them about the other ideas above. Have some swag made for them that talks about how each of them is a “security agent” or “on the front lines” “investigating threats against your customer’s data” or the like. Get marketing and HR involved to create something memorable.

What ideas do you think might get people focused on noticing when bad things are happening? How does your organization encourage your staff to be better detectives?

Why I Think Your Awarness Program is Broken…

Security awareness. I know, I know… This is one of the worst parts of being an infosec person. We all seem to have problems with it. Not so much because the content creation is hard, but because effective content creation is nearly impossible.

For almost 20 years, we in the infosec business have been harping at you about awareness. The story often goes something along the lines of “If only we could teach the users to be more careful and attentive, then we protect them better.” The truth of the matter is though, that the average user either doesn’t care about information security (until it’s too late) or they simply don’t have enough technology skills to protect themselves in a meaningful way. But, and I promise you THIS – the answer is absolutely NOT another poster in the lunch room about not clicking on the dancing gnome or opening emails from people you don’t know…..

I think we are going about this in the wrong way. In fact, I believe that the only prevention focused message you should be sending to your staff on a repeated basis is about laptop theft. I think if you focus all of your prevention awareness on laptop theft, you might accomplish a little bit more, since laptop theft is a pretty personal crime. So, if you must print up some posters – make it about not leaving your laptop in the back of your car, or skip the posters all together!

What do I propose instead? What then will we do with all of that awareness budget???

I propose this. I suggest that you skip prevention awareness and instead focus your staff on being better “net cops”. Yep, you heard me, NET COPS. Why the heck would you do that, you might be saying? Well, the main reason is, according to recent data that profiled data compromises, your team members (as in humans) are twice as likely to notice strange attacker behaviors, security issues and other anomalies versus automated systems like IDS and log monitoring. Plus, people already love to play net cop. Your customer service people love it, your sales people love it and face it, most infosec people love it too. There is a reason why there are so many crime shows on TV. Since people love the idea of being a net cop, let’s focus on teaching them, giving them incentives and helping them help us protect our data more effectively.

This month, as you may know, is security awareness month. As such, throughout the month, we, like other blogs and security companies will be talking a lot about awareness. BUT, on this blog and at MSI, we are going to talk more about teaching your users to be detectives. We think new focus on from “what not to do” to “help us patrol the network” just might work! We’ll never know, unless we try!

Give it some thought and as the month goes on, don’t be shy. Let us know what you think about the idea. Thanks for reading!

Pandemic Planning Update: Consider 10 Day Minimums for Sick Time

Having just read this article, and participated in several discussions around Pandemic Planning, I am of the belief that folks might want to consider mandatory 10 day sick times/work from home times for H1N1 infected employees.

Research shows that infected folks may be contagious for up to 10 days from the onset of their symptoms, even after they “feel better”. The problem with this is that as they “feel better” they may return to work or school, thus exposing others to the virus, albeit, inadvertently. Many people simply think that if they “feel better”, then they must be over the infection and not contagious anymore.

So, as you consider your pandemic plans, please think about the idea of a 10 day work from home program or the like for folks that are symptomatic. Explanation and education of folks carrying the virus can only help, so take the time to explain this cycle to your team.

Thanks for reading and please let us know if you have any questions about pandemic planning or remote working issues. My team and I have been doing quite a bit of consulting lately reviewing pandemic plans and helping organizations make sure that they are prepared and that their remote access systems are robust enough to handle the load and secure enough to be trusted. If we can be of any help to your organization along these lines, please do not hesitate to call or drop us a line!

President of Colombia Has Swine Flu and So Might Other Leaders

This article pointed out the recent diagnosis of President Alvaro Uribe, of Colombia, with swine flu. Even worse, the leaders of Colombia have alerted the other leaders that were involved in a regional South American summit last week. While President Uribe is not considered high risk for death from the disease, this is a new turn in the pandemic and public awareness. To date, Colombia has reported 621 cases with 34 deaths, making the mortality rate .05%.

Meanwhile, in the US and UK, school has just resumed and health officials are closely monitoring schools. Plans for handling outbreaks in the schools vary by district, but several are known to be testing plans for tele-education and remote teaching.

Once again, organizations are urged to undertake some form of pandemic planning and testing, as a “just in case” measure for H1N1 and the possibility of a strong flu season this year. SANS has just launched a site dedicated to pandemic planning and news. Check it out for more information, or give us a call and arrange a time to chat.

Your Next Security Threat May Not Involve Attackers

I was astounded when I read this article that includes a 2 BILLION estimate on the number of H1N1 cases that the WHO is expecting. Even worse, at 30% of human population on the planet, many are calling that number conservative. Some members of the medical community say that 45-50% may be likely!

In either case, the good news is that SOME vaccine is likely to be available to those in the Northern Hemisphere before Autumn arrives. The bad news is that there will likely not be an abundance of it, and that means some will not have access.

This is where the DR/BC planning comes in. By now, you probably have heard a little bit about pandemic planning and hopefully have created processes for remote working, containing illness and ensuring that you can operate with reduced staff. If you haven’t done this yet, NOW IS THE TIME to get this started.

If you do already have a plan, now might be a good time to do some rudimentary testing. Maybe declare a couple of reduced staff days, test the load on the VPN and remote access servers and such. This testing effort will likely reveal a few holes in these plans, but it is much better to learn about them and mitigate them now than when the real thing is going on.

Clearly, from the evidence presented by the WHO, this is something we should be paying attention to. Those who lack the focus or resources to take it seriously may well find themselves in troubling times when the weather turns colder and folks in the office begin to sneeze….

Book About PERL for Problem Solving

One of the essential tech skills I am always on the prowl for is a way to use technology to solve a complicated problem. Of course, one of the most useful ways to do this is to learn and apply simple programming skills. PERL is one of those scripting languages that is easy to get on a basic level, but it offers so much additional capability and complexity that it would take a literal lifetime to truly “master”.

But, the wonderful thing about PERL is its amazing capability in simplicity. You can take a few basic PERL legos and really make some wonderful things to increase the ease of your life and work. This book, <a href=”http://www.secguru.com/books/wicked_cool_perl_scripts_useful_perl_scripts_solve_difficult_problems” target=”_blank”>Wicked Cool Perl Scripts</a>, is chocked full of examples of just how to apply some basic PERL to real world problems. Check it out if you are a fan of PERL and want to automate things from work, to your news and RSS feeds to your World of Warcraft gaming. PERL is not only easy and cool, but also fun!

HoneyPoint Cracks with a Hidden Cost

OK, so we have been aware of a couple of cracked versions of HoneyPoint Personal Edition for a while now. The older version was cracked just before the 2.00 release and made its way around the torrent sites. We did not pay much attention to it, since we believe that most people are honest and deserve to be trusted. We also feel like people who value our work will pay the small cost for the software and those that just want to play with it and are willing to risk the issues of the “warez” scene would not likely buy it anyway….

However, today, someone sent me a link to a site that was offering a crack for HoneyPoint Personal Edition. The site was not one I had seen before, so I went to explore it. I fired up a virtual lab throw away machine and grabbed a copy of the crack application.

As one might expect, the result was a nice piece of malware. Just for grins, I uploaded it to Virus Total and here is the result:

http://hurl.ws/432e

Now, two things are interesting here. First, the crack is not even real and does not work. Second, once again, the performance of significant anti-virus tools are just beyond poor. 6 out of 41 products detected the malware in this file. That’s an unbelievably low 14.6% detection rate!

The bottom line on this one is that if you choose to dabble in the pirate world, it goes without saying that, sometimes you will get more than you bargained for. In this case, trying to get HoneyPoint Personal Edition for free would likely get you 0wned! Ahh, the hidden costs of things…..

If you are interested in a legitimate version of HPPE, check it out here.

In the meantime, true believers, take a deep breath the next time your management team says something along the lines of “…but, we have anti-virus, right…” and then start to educate them about how AV is just one control in defense in depth, and not a very significant one at that…