Tag Archives: fraud

Record-Breaking BEC Recovery: A Case Study and Future Implications

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Executive Summary

INTERPOL’s recent recovery of over $40 million in a Business Email Compromise (BEC) scam marks a significant milestone in cybercrime prevention. This case study examines the incident, its resolution, and the broader implications for business cybersecurity.

Incident Overview

A Singapore-based commodity firm fell victim to a sophisticated BEC scam, resulting in an unauthorized transfer of $42.3 million to an account in Timor Leste. The scam exploited a common vulnerability in business processes: the manipulation of vendor email communications to redirect legitimate payments.

Resolution

  1. Rapid Reporting: Upon discovery, the victim company promptly alerted local authorities.
  2. International Cooperation: INTERPOL’s Global Rapid Intervention of Payments (I-GRIP) team was activated.
  3. Fund Recovery: $39 million was initially recovered, with an additional $2 million seized during follow-up investigations.
  4. Arrests: Seven suspects were apprehended, demonstrating the effectiveness of international law enforcement collaboration.

Key Takeaways

  • Evolving Threat Landscape: BEC scams continue to pose a significant and growing threat to businesses globally.
  • Importance of Swift Action: Rapid reporting and response were crucial in recovering a substantial portion of the stolen funds.
  • International Cooperation: The success of this operation highlights the effectiveness of coordinated global efforts in combating cybercrime.

Future Implications for BEC Compromises

  1. Adaptive Cybercriminal Tactics:
    • Expect more sophisticated, multi-layered scams designed to evade detection.
    • Potential shift towards higher-volume, lower-value attacks to avoid triggering large-scale investigations.
  2. Enhanced Prevention Strategies:
    • Implementation of AI-driven email authentication systems.
    • Adoption of blockchain technology for transaction verification.
    • Development of more robust and frequent employee training programs.
  3. Advanced Response Mechanisms:
    • Potential development of global, real-time financial transaction monitoring systems.
    • Increased integration of cybersecurity measures within standard business processes.

Recommendations for Businesses

  1. Implement rigorous email authentication protocols.
  2. Establish and regularly update vendor verification procedures.
  3. Conduct frequent, comprehensive cybersecurity training for all employees.
  4. Develop and maintain relationships with local law enforcement and cybersecurity agencies.

Contacting I-GRIP

In the event of a suspected BEC attack:

  1. Immediately contact your local law enforcement agency.
  2. Provide all relevant details of the suspected fraud.
  3. Request that your case be escalated to INTERPOL if it involves international transactions.
  4. For general information on international cybercrime reporting, visit www.interpol.int.

By staying informed and proactive, businesses can significantly mitigate the risks associated with BEC scams and contribute to a more secure global business environment.

All About Credit Union Credential Stuffing Attacks

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Credential stuffing attacks continue to be a grave concern for all organizations worldwide. However, for many Credit Unions and other financial institutions, they represent one of the most significant threats. They are a common cause of data breaches and are involved in some 76% of all security incidents. On average, our honey nets pretending to be Credit Union and other financial services experience targeted credential stuffing attacks several times per week. 

What Is Credential Stuffing?

“Credential stuffing occurs when hackers use stolen information, such as usernames and passwords from database breaches or phishing software from one account, and attempt to gain access to another. The hackers prey on people’s habit of using the same usernames and passwords for multiple sites. Using automated tools, they run large amounts of stolen information across multiple sites looking to find the same usernames and passwords being used elsewhere. Once they find a match, they can monetize the personal and financial information they gather.” (ardentcu.org)

How Common is Credential Stuffing?

Beyond our honey nets, which are completely fake environments used to study attackers, credential stuffing and the damage it causes is quite starteling. Here are some quick facts:

  • It is estimated that automated credential-stuffing attempts makes up 90% of enterprise login traffic in the US. (securityboulevard.com)

  • It’s estimated that credential stuffing costs companies more than $5 billion a year and creates havoc with consumers. (ardentcu.org)

  • According to Akamai’s latest State of the Internet report on credential stuffing, its customers alone were deluged by 30 billion malicious login attempts between November 2017 and June this year, an average of 3.75 billion per month. (theregister.com)

  • Significant credential stuffing attacks are a favorite of professional hacking groups from Russia, India, Asia and Africa. They often gather extensive lists of stolen and leaked credentials through advanced Google hacking techniques, by combing social media for password dumps (so called “credential spills”) and by purchasing lists of exposed credentials from other criminals on the dark web. Lists of member information from compromised online banking, online retailers and business association sites are common. This information often includes names, addresses, bank account numbers/credit card numbers, social security numbers, phone numbers and other sensitive data – enabling credential stuffing and social engineering attacks against victims around the world.

What Can Credit Unions Do About Credential Stuffing?

The key to handling this threat is to be able to prevent, or at the very least, identify illicit login attempts and automate actions in response to failed logins. Cybercriminals use a variety of tools, rented botnets (including specifically built credential stuffing bots) and brute force attacks to pick off less than strong passwords all around the Internet. Then, as we discussed above, they use that stolen information to probe your credit union for the same login credentials. 

The first, and easiest step, in reducing these cybercriminals’ success rate is to teach all of your legitimate users not to use the same password across multiple systems, and NEVER use passwords from public sites like Facebook, LinkedIn, Instagram, Pinterest or Twitter for example, as account credentials at work or on other important sites. Instead, suggest that they use a password manager application to make it simple to have different passwords for every site. Not only does this help make their passwords stronger, but it can even reduce support costs by reducing password reset requests. Ongoing security awareness is the key to helping them understand this issue and the significance their password choices have on the security of their own personal information and that of the company.

Next, the Credit Union should have a complete inventory of every remote login service, across their Internet presence. Every web application, email service, VPN or remote access portal and every single place that a cybercriminal could try or use their stolen credentials to gain an account takeover. Once, the Credit Union knows where login credentials can be used, they should go about preventing abuse and cyberattacks against those attack surfaces. 

The key to prevention should start with eliminating any Internet login capability that is not required. It should then progress to reducing the scope of each login surface by restricting the source IP addresses that can access that service, if possible. Often Credit Unions are able to restrict this access down to specific countries or geographic areas. While this is not an absolute defense, it does help to reduce the impacts of brute force attacks and botnet scans on the login surfaces. 

The single best control for any authentication mechanism, however, is multi factor authentication (MFA) (basically a form of secure access code provided to the user). Wheverever possible, this control should be used. While multi factor authentication can be difficult to implement on some services, it is widely available and a variety of products exist to support nearly every application and platform. Financial services should already be aware of MFA, since it has been widely regulated by FFIEC, NCUA and FDIC guidance for some time.

More and more, however, credential stuffing is being used against web mail, Office 365 and other email systems. This has become so common, that a subset of data breaches called Business Email Compromise now exists and is tracked separately by law enforcement. This form of unauthorized access has been wildly popular across the world and especially against the financial services of the United States. Compromised email addresses and the resulting wire transfer fraud and ACH fraud that stems from this form of credential theft/identity theft are among some of the highest financial impacts today. Additionally, they commonly lead to malware spread and ransomware infections, if the attacker can’t find a way to steal money or has already managed to do so.

No matter what login mechanism is being abused, even when MFA is in place, logging of both legitimate access and unauthorized access attempts is needed. In the event that a security breach does occur, this data is nearly invaluable to the forensics and investigation processes. Do keep in mind, that many default configurations of web services and cloud-based environments (like Office 365) have much of this logging disabled by default. 

While Credit Unions remain prime targets, having good prevention and detection are a key part of strong risk management against credential stuffing. Practicing incident response skills and business recovery via tabletop exercises and the like also go a long way to stengthening your security team’s capabilities.

How Can MicroSolved Help?

Our team (the oldest security firm in the midwest) has extensive experience with a variety of risk management and security controls, including helping Credit Unions inventory their attack surfaces, identify the best multi factor authentication system for their environment, create policies and processes for ensuring safe operations and performing assessments, configuration audits of devices/applications/cloud environments. 

We also scope and run custom tabletop exercises and help Credit Unions build better information security programs. Our team has extensive experience with business email compromise, wire/ACH/credit card fraud prevention, cybercriminal tactics and incident response, in the event that you discover that credential theft has occurred. 

Lastly, our ClawBack data leak detection platform, can help you watch for leaked credentials, find source code and scripts that might contain reuseable account credentials and even hunt down device configurations that can expose the entire network to easy compromise. 

You can learn more about all of our services, and our 28 years of information security thought leadership here.

Lastly, just reach out to us and get in touch here. We’d love to talk with your Credit Union and help you with any and all of these controls for protecting against credential stuffing attacks or any other cybersecurity issue.

Car Dealership Threat Scenario – Wireless Printer Hacking AP Fraud

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Today, I wanted to talk about a threat scenario that we have modeled recently. In the scenario, the victim was a car dealership, and the target was to commit accounts payable fraud. The testing scenario is a penetration test against a large group of car dealerships, but our research shows the threat to be valid against any number of organizations. 

Here’s the basics of the scenario:

  • The team found a car dealership with an extensive wireless network. Though the network was encrypted and not available to the public, the team was able to compromise the wireless credentials using a wifi pineapple in a backpack, while pretending to shop for a new car.
  • The team used the credentials to return later, appearing to wait for a service visit and working from the customer lounge. (The coffee and snacks were great! )
  • The team logged into the wireless network and quickly identified many devices, workstations and such available. Rather than focus on the workstations or attempt an attack on the users – the team instead focused on the shared printers.
  • One printer was identified with the name “BackOffice”, and access to the print spool was easily obtained through known default passwords which hadn’t been changed on the device.
  • Our team made notes of attack their recon attack path, and left the dealership.
  • Once away from the dealership a couple of simple social engineering calls were made to the accounts payable folks, pretending to be a vendor that we had observed at work at the facility. Without any real information, the accounts payable team member explained when we could expect payment, because accounts payable checks were processed every Thursday morning. The social engineer thanked them and completed the call.
  • On Thursday morning, the team showed up at the dealership again, pretending to wait for a service appointment. While in the lounge, they accessed the compromised network and printer. This time, taking deeper control of the printer’s file buffer.
  • The team waited for the accounts payable staff to submit their weekly check printing to the printer. Indeed, around 10:45, the printer file showed up in the printer spool, where our penetration testing team intercepted it. 
  • The team quickly edited the file, changing one of the checks in amount (increasing the amount by several thousand dollars) and the payee (making the check payable to a fictional company of our choosing). They also edited the mailing address to come to our office instead of the original vendor. (PS – we alerted the manager to this issue, so that the bill could be paid later — never harm a client while doing testing!!!)
  • The file was then re-sent to the printer and released. The whole process occurred in under 3 minutes, so the AP person never even noticed the issue.
  • One expected control was that perhaps the AP staff would manually reconcile the checks against their expected checks, but this control was not in place and the fake check was mailed to us (we returned it, of course!).

This is a pretty simple attack, against a very commonly exploitable platform. Poor wireless network security and default installs of printer systems are common issues, and often not given much thought in most dealerships. Even when organizations have firewalls and ongoing vulnerability scanning, desktop controls, Anti-Virus, etc. – this type of attack is likely to work. Most organizations ignore their printers – and this is an example of how that can bite you.

These types of threat scenarios are great examples of our services and the threat modeling, fraud testing and penetration testing available. If you’d like to learn more about these kinds of activities, or discuss how to have them performed for your organization – get in touch. You can contact us via web form or give us a call at (614) 351-1237. You can also learn more about our role and services specific to car dealerships here.

Thanks for reading and let me know if you have any questions – @lbhuston on Twitter.

Getting Smart with Mobile App GeoLocation to Fight Fraud

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If your mobile application includes purchases with credit cards, and a pickup of the merchandise, then you should pay attention to this.

Recently, in our testing lab and during an intelligence engagement, we identified a fraud mechanism where stolen credit cards were being used via the mobile app in question, to fraudulently purchase goods. In fact, the attackers were selling the purchase of the goods as a service on auction and market sites on the dark web.

The scam works like this. The bad guys have stolen credit cards (track data, likely from dumps), which they use to make a purchase for their client remotely. The bad guys use their stolen track data as a card not present transaction, which is standard for mobile apps. The bad guys have access to huge numbers of stolen cards, so they can burn them at a substantial rate without impacting their inventory to a large extent. The bad guy’s customer spends $25 in bitcoins to get up to $100 in merchandise. The bad guy takes the order from the dark net, uses the mobile app to place the order, and then delivers the receipt and/or pickup information to the bad guys customer. The customer then walks into the retailer and shows the receipt for their mobile order, picking up the merchandise and leaving.

The bad guy gets paid via the bitcoins. For them, this is an extremely low risk way to convert stolen credit card info to cash. It is significantly less risky for them than doing physical card replication, ATM use or other conversion methods that have a requirement for physical interaction.

The bad guy’s customer gets paid by picking up the merchandise. They get up to $100 value for a cost of $25. They take on some risk, but if performed properly, the scam is low risk to them, or so they believe. In the odd event, they simply leave the store after making their demands for satisfaction. There is little risk of arrest or prosecution, it would seem, especially at the low rate of $100 – or at least that was how the bad guy was pitching it to their prospective customers…

The credit card issuer or the merchant gets stuck. They are out the merchandise and/or the money, depending on their location in the world, and the merchant agreement/charge back/PCI compliance issues they face.

Understanding the fraud and motivations of the bad guys is critical for securing the systems in play. Organizations could up their validation techniques and vigilance for mobile orders. They could add additional fraudulent transaction heuristics to their capability. They could also implement geo-location on the mobile apps as a control – i.e.. If the order is being physically placed on a device in Ukraine, and pick up is in New York, there is a higher level of risk associated with that transaction. Identifying ways  to leverage the sensors and data points from a mobile device, and rolling it into fraud detection heuristics and machine learning analytics is the next wave of security for some of these applications. We are pleased to be helping clients get there…

To hear more about modern fraud techniques, application security testing or targeted threat intelligence like what we discussed above, drop us a line (info at microsolved dot com) or via Twitter (@lbhuston). We look forward to discussing it with your team.

Accepting Identity Theft

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I can recall a time when I wasn’t concerned about data theft. Eventually, buzz words such as “breach” and “identity theft” became a regular part of my vocabulary.  I began to wonder if I would ever be affected by a data breach. In 2003, I received a letter in the mail informing me that my personal data had been stolen. I remember asking myself, “when will this happen next?” In 2004, I once again became a victim of a data breach. Despite my young age at the time, I had already started to think of identity theft in the cynical terms of “not if but when”. It then became apparent to me that I could no longer think in terms of “if” or “when” but I should focus on “how often”.

I find it helpful to compare identity theft to personal health care. Eating the right foods, taking all the trendy vitamins and getting the recommended amount of exercise isn’t enough to guarantee perfect health. You are still susceptible to diseases that you can’t detect on your own. This is why you typically see a doctor for checkups on a regular basis. You should use the same thought process when considering the possibility of identity theft. Regardless of how much effort you put into securing your identity, your personal data will be stolen. This is why I feel strongly that we should focus on monitoring and preparing for identity theft with the same time and energy that we devote to trying to prevent it.

Just like your health care, it’s also worthwhile to take a proactive approach to handling identity theft. It’s important to have multiple methods of discovering if you are a victim of fraud. This can be as simple as checking your debit/credit card statements and using an automated solution (such as LifeLock) to monitor for irregularities in your credit report. Don’t just wait to receive a notice in the mail or find out about the latest hack on the news. It can take the companies that handle your personal data and process your credit cards months before they realize that they have been hacked. This gives the attackers ample time to take advantage of your stolen data.

It’s also worthwhile to prepare yourself for how to handle an incident when it occurs. This can be as simple as keeping a list of the contact information for all of your financial institutions so that you can notify them as soon as you detect suspicious activity. Also, a majority of the aforementioned credit monitoring solutions include assistance services in the event that a criminal begins using your identity. Be sure to take advantage of these resources as these organizations have the necessary institutional knowledge to help assist you.

In short, continue doing what you can to prevent your identity from being stolen. Simple things like setting complex passwords and avoiding the reuse of your passwords between different services can go a long way to prevent you from becoming a victim of identity theft. However, the next time you’re configuring a lengthy password, be sure to ask yourself “Am I prepared for identity theft?”

This article courtesy of Adam Luck – @adamjluck.

Twitter Stream About Online Card Fraud & Crypto Currency

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The other day, I was discussing the idea that as the world moves more strongly toward chip and pin credit cards, that the levels of online credit card fraud were likely to skyrocket. Joel, the @SCADAHacker took me to task, and I thought I would share with you our conversation (with his permission, of course.) Here it is:

@lbhuston: Time to Get Moving on Chip and PIN? ow.ly/tvyZa <There are downsides to this too. It will help physical, but up online fraud.

@scadahacker: @lbhuston Please explain your reasoning on this and why it would be any different than current mag-based cards for online purchases. [sic]

@lbhuston: @SCADAhacker The threat won’t be different, but the criminals that now work physical card fraud will migrate their value stream to online.

@lbhuston: @SCADAhacker In other words, the crime rings powered by card fraud will simply compensate for the controls by switching fraud vector.

@lbhuston: @SCADAhacker This has been historically valid, & I think applies here. Most of those rings already have online fraud skills, they extend.

@lbhuston: @SCADAhacker Make sense? Sorry, hard in 120 char bursts. Sorry for the multiples. 🙂

@lbhuston: @SCADAhacker The really sad thing is that it is the best path forward. Chip cards work, for now. Also look for forgery to accelerate. 🙁

@scadahacker: @lbhuston Agree.  Good point my friend!

From there, I went on to discuss another concern that I am focusing on at the moment, crypto currency.

@lbhuston: @SCADAhacker Sadly, another thing I am watching closely is the impacts of crypto currencies on old school political corruption. Few controls

@lbhuston: @SCADAhacker Many law enforcement & govt watchdog groups don’t have digital chops to even understand something like bitcoin. 🙁

@lbhuston: @SCADAhacker Here’s my derby talk from 2 years ago. bit.ly/QQ4Skq <The innovate crime 4 profit is why I follow a lot of this.

@scadahacker: @lbhuston Thanks bro!

As always, Joel and all of my readers are welcome. Thanks for reading what I have to say and for allowing me to voice my thoughts and concerns. If you don’t already follow Joel, you should, he is world class and in addition to being brilliant, is a heck of a nice guy, too. Reach out and Twitter and let me know what you think. Do you think card fraud is about to turn a corner? How will crypto currency influence the future political process? Am I just being paranoid? Give me a shout at @lbhuston and let me know what is on your mind.

PS – It looks like some of these ideas are being thought about around the world. Here are some other folks thinking along the same lines. Click here, here, here or here.

October Touchdown Task: Phone System Review

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This month’s Touchdown Task is to take an hour and give your phone system security a quick review. PBX hacking, toll fraud and VoIP attacks remain fairly common and many organizations don’t often visit the security of their phone systems. Thus, a quick review might find some really interesting things and go a long way to avoiding waste, fraud and abuse.

If you have a traditional PBX/analog phone system, here are some ideas for you to check out.

If you have a VoIP-based system, here are some checks to consider. (Note that this is a STIG in a  zip file). 

Generally speaking, you want to check passwords on voice mail boxes, give a look over to make sure that the phone system has some general logging/alerting capability and that it is turned on. Pay attention to out going dialing rules and test a few to make sure arbitrary calls can’t be made remotely. On the personnel side, make sure someone is actively monitoring the phone system, auditing the bill against “normal” and adding/deleting entries in the system properly.

Give the phone system a bit of your time. You never know what you might learn, and you might avoid tens to hundreds of thousands of dollars in fraud and abuse.

Thanks for reading and I hope you are enjoying the season!