Category Archives: Reputational Risk

Operation Hardened Buckeye

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MSI is pleased to announce the immediate formation and availability of Operation Hardened Buckeye!

This special program is dedicated to assisting Ohio’s Rural Electrical Cooperatives.

MSI will set up aggregated groups of Electrical Cooperatives and perform services and offer tools to the groups en-masse at discounted rates, as if they were one large company. Essentially, this allows the co-ops to leverage group buying, while still receiving individual reports, software licenses and overall group-level intelligence & metrics.

MSI will offer a package consisting of the following:

  • External Vulnerability Assessment with aggregated executive level reports/metrics & individual technical detail reports
  • An aggregated Targeted Threat Intelligence engagement with individual notifications of critical findings and an aggregated intelligence report for the group
  • 3 HoneyPoint Agent licenses and a console license per co-op that participates
  • Deep discounts to individual co-ops who desire application assessment, internal vulnerability assessments, wireless assessments or other MSI professional services (including MSI::Vigilance & ICS Network Segregation Services)
  • Deep discounts for ongoing assessments and targeted threat intelligence as a service

Caveats: All assessments will be performed at the same time. Co-ops must each sign onto a common MSA. Each co-op will be billed for the total of the package divided by the number of participating co-ops. Co-ops must provide accurate IP address ranges for their external assessment.

This enables the co-ops to have a security baseline of their security posture performed, including aligning their current status against that of their peers. It also allows for each of the co-ops to deploy a HoneyPoint Agent in their DMZ, business network and control network for detection capabilities. The targeted threat intelligence will provide them with an overall threat assessment, as well as identifying individual targets that have either already been attacked or are likely to provide easy/attention raising targets for future attacks.

We will be holding a webinar for those interested in participating on Thursday, May 21, 2015. You can register for this event here. You can also download the flyer about the program here.

For more information, please contact Allan Bergen via the email below or call (513) 300-0194 today! 

Email: sales@microsolved.com

Hacktivism on the Rise

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With all of the attention to the Ferguson case and the new issues around the public response to the New York Police Department Grand Jury verdict, your organization should expect to be extra vigilant if you have any connection to these events. This could include supply chain/vendor relationships, locations or even staff members speaking out publicly about the issues. 

Pay careful attention to remote access logs, egress traffic and malware detections during the ongoing social focus on these issues and press coverage.

As always, if MSI can be of assistance to you in any security incident, please don’t hesitate to let us know! 

Mergers and Acquisitions: Look Before You Leap!

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Mergers and acquisitions are taking place constantly. Companies combine with other companies (either amicably or forcibly) to fill some perceived strategic business need or to gain a foothold in a new market. M&As are most often driven by individual high ranking company executives, not by the company as a whole. If successful, such deals can be the highpoint in a CEO’s career. If unsuccessful, they can lead to ignominy and professional doom.

Of course this level of risk/reward is irresistible to many at the top, and executives are constantly on the lookout for companies to take over or merge with. And the competition is fierce! So when they do spot a likely candidate, these individuals are naturally loath to hesitate or over question. They want to pull the trigger right away before conditions change or someone else beats them to the draw. Because of this, deal-drivers often limit their research of the target company to surface information that lacks depth and scope, but that can be gathered relatively quickly.

However, it is an unfortunate fact that just over half of all M&As fail. And one of the reasons this is true is that companies fail to gain adequate information about their acquisitions, the people that are really responsible for their successes and the current state of the marketplace they operate in before they negotiate terms and complete deals. Today more than ever, knowledge truly is power; power that can spell the difference between success and failure.

Fortunately, technology and innovation continues to march forward. MSI’s TigerTraxTM intelligence engine can provide the information and analysis you need to make informed decisions, and they can get it to you fast. TigerTraxTM can quickly sift through and analyze multiple sources and billions of records to provide insights into the security posture and intellectual property integrity of the company in question. It can also be used to provide restricted individual tracing, supply chain analysis, key stakeholder profiling, history of compromise research and a myriad of other services. So why not take advantage of this boon and “look” before you leap into your next M&A? 

This post courtesy of John Davis.

Data Breaches are a Global Problem

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For those of you who maybe just thought that data breaches were only happening against US companies, and only by a certain country as the culprit, we wanted to remind you that this certainly isn’t so.

In fact, just in the last several weeks, breaches against major companies in the UK, Australia, Japan, Kenya, Korea, China and others have come to light. Sources of attacks show evidence of criminal groups working from the US, Brazil, Northern Africa, the Middle East, Russia and Asia among others. Just follow the data for a few weeks, and it quickly becomes clear that this is a GLOBAL problem and is multi-directional.

Even loose alliances seem to come and go amongst these criminal groups. They often steal data, talent, techniques, tools and resources from each other. They work together on one deal, while treating each other as competitors in other deals simultaneously. The entire underground is dynamic, shifting in players, goals and techniques on almost moment by moment basis. What works now spreads, and then gets innovated.

This rapidly changing landscape makes it hard for defenders to fight against the bleeding edge. So much so, in fact, that doing the basics of information security and doing them well, seems to be far more effective than trying to keep up with the latest 0-day or social engineering techniques.

That said, next time you read a report that seems to cast the data breach problem as a US issue versus the big red ghost, take a breath. Today, everyone is hacking everyone. That’s the new normal…

Consumers are Changing their Minds about Data Breaches

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Per this article in Fast Company, it now seems that some 72% of consumers expressed an impact in their perception of a retail brand following a breach announcement. However, only 12% actually stopped shopping at the breached stores.

This appears to be a rising tide in the mind of consumers, with an increase in both attention and action versus previous polls.

Add to that the feelings of fatigue that we have been following on social media when breaches are announced. TigerTrax often identifies trending terms of frustration around breach announcements, and even some outright hostility toward brands with a breach. Not surprising, given the media hype cycle today.

TigerTrax also found that a high percentage of consumers were concerned to a larger extent about information privacy than in the past. Trending terms often include “opt out”, “delete my data” and various other conversation points concerning the collection and sharing of consumer information by vendors.

Retailers and other service providers should pay careful attention to this rising tide of global concern. Soon, breaches, data theft and illicit data trafficking may show significant increases in consumer awareness and brand damage is very likely to follow…

Never Store Anything on the Cloud that You Wouldn’t Want Your Mamma to See

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It’s great now days, isn’t it?

You carry around devices with you that can do just about anything! You can get on the Internet and check your email, do your banking, find out what is new on Facebook, send a Tweet or a million other things. You can also take a picture, record a conversation, make a movie or store your work papers – and the storage space is virtually unlimited! And all this is just great as long as you understand what kind of risks this freedom poses to your privacy.

Remember that much of this stuff is getting stored on the cloud, and the only thing that separates your stuff from the general public is a user name, password and sometimes a security question. Just recently, a number of celebrities have complained that their photos (some of them explicit) have been stolen by hackers. These photos were stored in iCloud digital vaults, and were really very well defended by Apple security measures. But Apple wasn’t at fault here – it turns out that the celebrities themselves revealed the means to access their private stuff.

It’s called Phishing, and there are a million types of bait being used out there to fool or entice you. By clicking on a link in an innocent-looking email or answering a few simple questions, you can give away the keys to the kingdom. And even if you realize your mistake a couple of hours later, it is probably already too late to do anything about it. That naughty movie you made with your spouse during your romantic visit to Niagara Falls is already available from Peking to Panama!

Apple announced that they will soon start sending people alerts when attempts are made to change passwords, restore iCloud data to new devices or when someone logs in for the first time from new Apple devices. These are valuable controls, but really are only detective in nature and won’t actually prevent many data losses. That is why we recommend giving yourselves some real protection.

First, you should ensure that you educate yourself and your family about the dangers hackers and social engineers pose, and the techniques they use to get at your stuff. Second, it is really a lot better to store important or sensitive data on local devices if possible. But, if you must store your private data in the cloud, be sure it is well encrypted. Best of all, use some sort of good multi-part authentication technique to protect your stuff from being accessed easily by hackers. By that I mean something like a digital certificate or an RSA hard token – something you have or something you are, not just something you know.

If you do these things, then it’s a good bet your “special moments” won’t end up in your Momma’s inbox!

Thanks to John Davis for this post.

Make Plans Now to Attend Central OH ISSA Security Summit 2014

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Brent will be speaking again this year at the ISSA Security Summit in Columbus. 

This year he has an interesting topic and here is the abstract:

A Guided Tour of the Internet Ghetto :: The Business Value of Tor Hidden Services

Following on the heels of my last set of talks about the underground value chain of crime, this talk will focus on a guided tour of the Internet Ghetto. You may have heard about Tor, the anonymizing network that rides on top of the Internet, but this talk takes you deep inside to visit the slums, brothels & gathering places of today’s online criminals. From porn to crimes against humanity, it is all here.

This talk will discuss Tor hidden services, help the audience understand what they are, how they operate, and most importantly, how to get business and information security value from them. If you think you know the dark side of the net, think again! Not for the feint of heart, we will explain some of the ways that smart companies are using hidden services to their benefit and some of the ways that playing with the dark side can come back to bite you.

Take aways include an understanding of Tor, knowledge of how to access and locate hidden services and underground content, methods for using the data to better focus your business and how to keep an eye on your kids to make sure they aren’t straying into the layers of the onion.

 Come out and see us at the Summit and bring your friends. It’s always interesting and a great event to catch up with peers and learn some amazing new stuff. See ya there!

MSI Announces New Business Focused Security Practice

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At MSI, we know security doesn’t exist for its own sake. The world cares about business and so do we. While our professional and managed service offerings easily empower lines of business to work with data more safely, we also offer some very specific business process focused security services.

 

Attackers and criminals go where the money is. They aren’t just aiming to steal your data for no reason, they want it because it has value. As such, we have tailored a specific set of security services around the areas where valuable data tends to congregate and the parts of the business we see the bad guys focus on most.

 

Lastly, we have also found several areas where the experienced eyes of security experts can lend extra value to the business. Sometimes you can truly benefit from a “hacker’s eye view” of things and where it’s a fit, we have extended our insights to empower your business.

 

Here are some of the business focused offerings MSI has developed:

 

  • Mergers & Acquisitions (M&A) practice including:
    • Pre-negotiation intelligence
    • Pre-integration assessments
    • Post purchase threat intelligence
  • Accounting systems fraud testing
  • ACH & wire transfer security validation
  • End-to-end EDI (Electronic Data Interchange) security testing
  • Business partner assessments
  • Supply chain assessments
  • Executive cyber-protection (including at home & while traveling abroad)

MSI knows that your business needs security around the most critical data and the places where bad guys can harm you the worst. We’ve built a wide variety of customized security solutions and offerings to help organizations harden, monitor and protect the most targeted areas of their organization. At MSI, we know that information security means business and with our focused security offerings, we are leading the security community into a new age.

 

At a Glance Call Outs:

Variety of business focused services

M&A offerings

Assessments of systems that move money

Fraud-based real world testing

Business partner & supply chain security

Executive protection

 

Key Differentiators:

Focused on the business, not the technology

Reporting across all levels of stakeholders

Specialized, customizable offerings

Capability to emulate & test emerging threats

Thought leading services across your business


Learn More About TigerTrax Services in Our Webinar

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After the powerful launch of TigerTrax last week, we have put together a webinar for those folks looking to learn more about our TigerTrax™ services and offerings. If you want to hear more about social media code of conduct monitoring, passive analysis and assessments, investigation/forensics and threat intelligence enabled by the new platform, please RSVP.

Our webinar will cover why we built TigerTrax, what it does and how it can help you organization. We will discuss real life engagements using the TigerTrax platform across a variety of verticals and looking at social, technological and trust issues. From data mining threat actors to researching supply chain business partners and from helping pro-sports players defend themselves against accusations to monitoring social media content of key executives, the capabilities and examples are wide ranging and deeply compelling.

Register for the webinar by clicking here. Our team will get you registered and on the way to leveraging a new, exciting, powerful tool in understanding and managing reputational risk on a global scale.

The webinar will be held Wednesday, March 12, 2014 at 3 PM Eastern time. Please RSVP for an invitation. Spots are limited, so please RSVP early.

As always, thanks for reading. And, if you would prefer a private briefing or discussion about TigerTrax, give us a call at (614) 351-1237 x206 and we will get a specialist together with you to help identify how MSI can help your organization.

Defending A Client with TigerTrax Investigative Services

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Rounding out this week of TigerTrax™ blog posts, I wanted to discuss a particular case where we used our investigative social media and forensics capabilities to defend a professional sports client who was being accused of some illicit behavior. The case is a fairly powerful example of how TigerTrax can be used for reputational defense.

In this incident, the player was approached online by a young lady. This young lady began following the player on many social media networks, and the player’s software automatically followed/friended back the young lady, just as it does for all of the player’s followers on the social media networks. Over the next few weeks, the young lady in question began several conversations with the player. They would begin innocent enough, but would then begin to be filled with innuendo and inappropriate overtones. The player responded to the conversations, but remained in line with expected conversations that you would want a player to have with fans. The player, at no time, responded to any of the innuendo or more sexual content.

Later, the young lady began to edit the player’s content, posting it to other social networks and bragging about it to her high school friends. Eventually, her parents were informed, and confronted the young lady. The young lady told a story to her parents ~ a story that involved the player initiating the contact and being the one who was pursuing inappropriate overtones. The parents, naturally enraged, contacted the team and the player to discuss the situation. MSI was retained by the team to investigate prior to the meeting and provided with a printed version of what the young lady asserted were the details of the conversation online.

MSI leveraged the power of TigerTrax to gather the social media content relevant to the engagement. We captured both sides of the conversations, and to our amazement, we discovered that the young lady had edited the content to fit her tale. Many of the posts in her printed version of the conversation were heavily edited. Most of the posts made by her were deleted from her version (and in some cases deleted by her from the social media sites, but cached in TigerTrax archives and the search engines). Recreating the entire timeline and assembling the real content was done by the MSI analysts, and in the end, the factual stream of data was presented to the team. Once the parents and the young lady were provided with the copies of the report at the meeting, the young lady admitted her fabrication and came clean with the whole story. The parents apologized and the team and player expressed their understanding and completed the incident with their reputations intact.

MSI was proud to be able to help a client defend their reputation. We believe these capabilities will be a powerful addition to many professional sports teams, talent agencies and corporations who are seeking to protect their reputational integrity and remain vigilant against online behaviors that could damage their brand. To learn more about TigerTrax and the services surrounding it, please contact your account executive or reach out to me via Twitter (@lbhuston). We look forward to working with you.