ClawBack from MicroSolved: A Solution for Detecting Data Exposures on IT Help Forums and Support Sites

Introduction

In today’s interconnected world, the sharing of information has become a necessary aspect of both personal and professional life. However, this also increases the risk of exposing sensitive data to malicious actors. IT help forums, and support sites are particularly vulnerable to such data exposures, as users inadvertently share information that can compromise their networks and systems. ClawBack from MicroSolved is a powerful tool designed to identify and mitigate these data exposures, helping organizations safeguard their sensitive information.

ClawBack: A Solution for Detecting Data Exposures

ClawBack is a data leakage detection tool developed by MicroSolved, an industry leader in information security services. It is specifically designed to scan the internet for sensitive data exposure, including IT help forums and support sites, where individuals and organizations may unwittingly disclose critical information. By utilizing cutting-edge search techniques, ClawBack can efficiently and effectively identify exposed data, enabling organizations to take appropriate action.

Key Features of ClawBack

  1. Advanced Search Algorithms: ClawBack employs sophisticated search algorithms to identify specific data types, such as personally identifiable information (PII), intellectual property, and system configuration details. This ensures that organizations can focus on addressing the most critical exposures.

  2. Comprehensive Coverage: ClawBack’s search capabilities extend beyond IT help forums and support sites. It also covers social media platforms, code repositories, and other online sources where sensitive data may be exposed.

  3. Customizable Searches: Organizations can tailor ClawBack’s search parameters to their unique needs, targeting specific keywords, internal project names, and even key/certificate shards. This customization ensures organizations can focus on the most relevant and potentially damaging exposures.

  4. Real-time Alerts: ClawBack provides real-time notifications to organizations when sensitive data is detected, allowing for prompt response and mitigation.

The Importance of Addressing Data Exposures

Organizations must recognize the importance of addressing data exposures proactively. The sensitive information disclosed on IT help forums and support sites can provide cybercriminals with the tools to infiltrate an organization’s network, steal valuable assets, and cause significant reputational damage.

ClawBack offers a proactive solution to this growing problem. Identifying and alerting organizations to potential data exposures allows them to take swift action to secure their sensitive information. This can include contacting the source of the exposure, requesting the removal of the exposed data, or initiating internal remediation processes to mitigate any potential risks.

Conclusion

In conclusion, ClawBack from MicroSolved is an invaluable tool for organizations seeking to protect their sensitive data from exposure on IT help forums and support sites. Its advanced search algorithms, comprehensive coverage, and real-time alerts enable organizations to proactively address data exposures and strengthen their security posture.

As cyber threats continue to evolve, it is essential for organizations to remain vigilant and invest in solutions like ClawBack to safeguard their valuable information. By doing so, organizations can build a robust security foundation that will help them thrive in the digital age.

What Is The Danger of Leaked Source Code?

Source code leaks are one of the biggest risks facing software developers today. It exposes sensitive business secrets, intellectual property, and trade secrets. It also puts the source code itself at risk of being used maliciously.

When source code leaks, it can lead to a number of issues. For instance, it could allow hackers to steal valuable IP. It could expose sensitive customer information. It could put employees at risk of having their identities stolen. And it could cause legal problems for companies.

In fact, according to a recent study conducted by KPMG, nearly half of respondents said that they had experienced a leak of confidential or proprietary information. Of those, almost two-thirds said that the leak was due to a developer leaving the company.

To learn more about our solution to helping customers detect and respond to source code leaks (along with other forms of critical data), check out our ClawBack™ product. The page contains several videos, pricing, and use cases. Give us a call at 1-614-351-1237 or drop us a line at info@microsolved.com to learn more or discuss how ClawBack can go to work for you!

How To Handle Leaked Credentials

OK, so you used ClawBack™ or some other tool and found leaked credentials linked to one of your employees on the web. Now, what do you do?

First, don’t panic. Leaked credentials happen all of the time. On average, it was discovered that employee email credentials from 10% of all Fortune 500 companies have been leaked in some form of data breach. (blog.finjan.com)  Another report published recently suggests that the web currently hosts leaked credentials of employees for 97% of the top 1,000 global companies – many stemming from third-party data breaches. (blog.finjan.com)

Once you come to terms with your find, it’s time to get down to business researching the issue. The first step is to determine what kind of data you have identified. Usually, leaked credentials come with a user ID like an email, system login name, or the like. Presumably, this is how you found the credentials in the first place. Next, determine if you have a password and/or hash for that user that was contained in the leak. If you found only a list of emails or names, there is not much actionable intelligence there, beyond maybe letting those users know that they are at increased risk for phishing and reminding them to be vigilant.

If, however, you have a password or hash tied to one of your user names in the leak, a few more steps are involved. If you have a password, the first step is to determine if that password meets whatever password policies you have defined across the organization. This is a key leverage point for identifying potential leaks – many, if not most, leaked passwords come from third-party systems and websites that are compromised by attackers but are only used by the firm’s employees. It’s pervasive for industry sites, or shopping sites to be linked to your employee’s identity – it could be as simple as your employee signed up for the site with their work email, and that site got breached. If that is the case, then as long as your employee doesn’t use that password at work (or similar passwords: eg: Summer12 and Summer13, etc.) there is little risk to the firm. If the password would not meet your password policy for your domain, webmail, and other applications, then this is likely the case. If that happens, simply contact the employee, advise them of the leaked credential, and make sure that they understand to change their passwords anywhere they used that password in their online life.

But, what if the password could be one of your domain or webmail accounts? If the password would meet your policies, then immediately force a password change on all systems for that user. If possible, you should also terminate any open sessions and force the user to change their credentials. While a determined attacker may exploit this process to reset the password themselves if they have the ability, it prevents any non-resourced attackers from exploiting the credentials. The worst case is that an employee loses a current session and has to reset their passwords to continue working.

However, don’t stop there – contact the user and advise them of the leaked credential. Ask them if it was used on any work-related systems or applications, and if so, immediately begin an investigation on those systems looking for signs of illicit access. This should be performed using intensive log reviews and should go back to the date of the user’s previous password change whenever possible. Do not depend on the leak date, if shown, as the boundary for the incident. Attackers may have had knowledge and access prior to making the leak public. Often, attackers use compromised accounts for some time, getting what they want from the victim, and then release the stolen credentials to other attackers via a sale, or to the public, in the hopes that the additional attacker traffic will hide the original compromise.

Lastly, if you only have a hash of a potential password, I would still follow the process above. Most hashes can be broken given enough resources. Thus, it is erring on the side of caution to follow the above process, and accept the hash as a credential that could be in use in your environment.

Got other workarounds for leaked credentials? I’d love to hear them. Drop me a line on Twitter, and let me know (@lbhuston). I’ll share any insights in future posts.

If you’d like to learn more about ClawBack – check out our solution for hunting down leaked credentials, source code, and configuration data. Get in touch with us for a discussion, or check out the videos on our website for a walkthrough.

 

 

 

Getting ROI with ClawBack, our Data Leak Detection Platform

So, by now, you have likely heard about MicroSolved’s ClawBack™ data leakage detection engine. We launched it back in October of 2019, and it has been very successful among many of our clients that have in-house development teams. They are using it heavily to identify leaks of source code that could expose their intellectual property or cause a data breach at the application level.

While source code leaks remain a signficant concern, it is really only the beginning of how to take advantage of ClawBack. I’m going to discuss a few additional ways to get extreme return on investment with ClawBack’s capabilities, even if you don’t have in-house developers.

One of the most valuable solutions that you can create with ClawBack is to identify leaked credentials (user names and passwords). Hackers and cyber-criminals love to use stolen passwords for credential-stuffing attacks. ClawBack can give you a heads up when stolen credentials show up on the common pastebin sites or get leaked inadvertantly through a variety of common ways. Knowing about stolen credentials makes sense and gives you a chance to change them before they can be used against you. 

We’ve also talked a lot about sensitive data contained in device configurations. Many potentially sensitive details are often in configuration files that end up getting posted in support forums, as parts of resumes or even in GITHub repositories. A variety of identifiable information is often found in these files and evidence suggests that attackers, hackers and cybercriminals have developed several techniques for exploiting them. Our data leak detection platform specializes in hunting down these leaks, which are often missed by most traditional data loss prevention/data leakage prevention (DLP)/data protection tools. With ClawBack watching for configurations exposures, you’ve got a great return on investment.

But, what about other types of data theft? Many clients have gotten clever with adding watermarks, unique identity theft controls, specific security measures and honing in on techniques to watch for leaked API keys (especially by customers and business partners). These techniques have had high payoffs in finding compromised data and other exposures, often in near real time. Clients use this information to declare security incidents, issue take down orders for data leaks and prevent social engineering attackers from making use of leaked data. It often becomes a key part of their intrusion detection and threat intelligence processes, and can be a key differentiator in being able to track down and avoid suspicious activity.

ClawBack is a powerful SaaS Platform to help organizations reduce data leaks, minimize reputational risk, discover unusual and often unintentional insider threats and help prevent unauthorized access stemming from exposed data. To learn more about it, check out https://microsolved.com/clawback today.

ClawBack For Credit Unions

I got a question recently from one of our Credit Union clients about ClawBack™. They explained that they don’t really do any internal development, so leaking source code was not a concern for them. Based on that, they wondered, would ClawBack still be a useful tool for them?

I pointed out that most larger Credit Unions do some form of development, or at the very least, that their systems admin folks often write (and potentially expose) scripts and other management tools that would be of use to an attacker. However, even if they didn’t do any development at all, leveraging something like the Professional level of ClawBack as a DIY tool ($149.00 per month) is still a good idea.

Further, I explained that source code leaks are only one third of the focus of the ClawBack tool. It also searches for leaked device/application configurations and leaked credentials. Every Credit Union with a network needs to think about leaked device and application configurations. These are the most commonly found items in ClawBack’s history. Whether by accident, or misunderstanding or malicious intent, thousands of leaked configuration files wind up on the Internet in repositories, support forums, answer sites, social media and paste bins. When found, they can provide significant amounts of damaging information to attackers, ranging from logins and passwords to sensitive cryptography and API keys. In some cases, they can be a nearly complete map of the internal network.

Thirdly, ClawBack also focuses on leaked credentials. It can help identify stolen and compromised passwords belonging to members of your organization. Many times, these credentials contain the same or similar passwords as Internet exposed applications, webmail or email access and potentially even weakly secured VPN instances. Stolen and leaked credentials are among the most significant root causes of breaches, business email compromise and a variety of other fraud.

Your CU Security team can add ClawBack to their toolkit for less than $150 per month. It’s simple to use, flexible and an incredibly powerful capability to minimize the damage from data leaks. Check out this less than 8 minute video for more information. If you’d like to discuss ClawBack or our ClawBack Managed and Professional Services, please drop us a line, or give us a call at (614) 351-1237 today. 

3 Things Attackers Can Leverage From a Device Configuration Leak

One of the questions I often get around our ClawBack data leak detection SaaS product is “What can a hacker get from a leaked config?”. I put together this quick post about three of the most common and powerful elements that we often find in leaked configurations we discover.

1) Credentials – Let’s face it, credentials are often the easiest way to leverage leaked configs. Sure, it might be for an edge router or some network gear, or maybe it’s for the VPN. Configs often contain sets of credentials, either in plain text or in hashed form. Hashes need to be cracked, sure, but that is often quite possible. Even when the credentials aren’t able to be used remotely, they often help us tune our password guesses and learn more about the policies and password requirements of other systems. You wouldn’t believe the number of times, though, that the credentials from a leaked config simply work across the network or enterprise and often at a significantly powerful level. 

2) Encryption Keys – Leaked router, firewall or VPN device configurations often contain encryption keys. While these still require an attacker to be in a position to gather traffic, they are very useful to well resourced attackers with that capability. If you’re at the level of risk where you need to worry about nation-state or politically motivated attackers, you really don’t want to leak your encryption keys. In addition to simply being a significant issue going forward, leaking encryption keys is a “long tail” vulnerability, because it provides cryptanalysis capabilities to adversaries who might have historic traffic archived, that the leak makes possible for them to leverage. Thus, the life of the key becomes the window of vulnerability. This is especially true when static cryptographic protocols are in use.

3) Network Recon Data – From IP addresses to firewall rules and from SNMP strings to dynamic routing data, device configurations can provide a veritable treasure trove of recon data about your environment. Partner connections, vendors with remote access, interconnects with other environments and the general day to day operations of the computing systems can often be found in leaked configurations. Depending on the type and criticality of the device, the config can often give up a complete view of the guts of the organization.

That’s just the top 3. We’ve seen thousands of leaked configurations in our work on ClawBack and penetration testing. It’s no doubt that leaked configs are useful to the attacker. The big question is, if you had leaked configurations out in the world, would you know about it? Would you know how to hunt them down, claw them back and mitigate the damage? If not, or if the idea makes you nervous, give us a call. We’re happy to help you solve these problems. You can get in touch by calling 614-351-1237 or drop us an email at info@microsolved.com. 

ClawBack Professional and Managed Services Launched

Clawback small

ClawBack™, our data leak detection engine which we released last fall, is a cloud-based SaaS tool focused on helping organizations detect leaked source code, device/application configurations and credentials. You can learn more about the product and why we made it in this quick 8 minute video by clicking here.

While ClawBack has been a very successful product in its own right, the SaaS platform is primarily “Do It Yourself” in terms of operations. It’s easy to use and manage, but the customer does the work of reviewing the alerts and managing the responses. Over the last several months, some clients have asked for a managed service option, where MSI will manage the ClawBack product, review the alerts and work with the customer to issue take downs or provide mitigation advice. Today, we are proud to announce the immediate availability of the ClawBack Managed Service. Now you can get the power and vigilance of ClawBack without the overhead of managing and monitoring the product directly, reviewing the alerts and issuing appropriate take down requests.

Several clients have also asked us about other professional services associated with ClawBack and with Data Leak Prevent/Protection (DLP) capabilities in general. MSI is also proud to announce the immediate availability of the following associated professional services:

  • Monitoring term identification, optimization and improvement
  • Watermark implementation in source code and device configurations
  • Data leak awareness training, especially focused on source code, configurations and credentials
  • Data leak impact modeling and table top simulations
  • 30/60/90 day data leak assessments
  • Exfiltration testing and Data Loss Prevention (DLP) assessments and optimization
  • Data classification and data leak policy and process development and reviews

Additionally, we are launching multiple year packages that combine these services in 3 and 5 year plans, allowing our clients to create long term solutions to the problems of data leakage, intellectual property risk management and compromises stemming from leaked source code, configs and credentials. To learn more about these services or create a package that fits your firm’s needs, give us a call at 614-351-1237 or drop us a line (info@microsolved.com).

What Do I Need To Know About Source Code Leaks?

Leaked source code happens a lot more frequently than most of our clients care to admit. Often, many clients are surprised when they begin using ClawBack™ to hunt for and take down leaked source code, configuration data and credentials. Most customers tell us they expect not to find anything at all, and many times they are simply astounded when their initial monitoring reports find critical examples of leaked source code out in the wild.

At MSI, however, we’re not surprised when these things happen. After all, that’s why we built ClawBack to begin with. We were tired of working incident after incident and breach after breach that resulted from these leaks. We knew we had to create a better way for our clients to stay on top of leaked source code, configurations and credentials.

Why Source Code Matters

When we talk about leaked source code with clients, most are worried about the loss of intellectual property. That’s a fair risk assessment, and the impacts can be long standing. Take for example, the leak of RSA source code in 2011, that underlined their flagship SecureID product, and was perpetrated via an external hacking team. The SecureID token is used to add a layer of security into the login process for corporate networks and applications. This meant that the very heart of security in an organization that used these tokens was at risk. In the end, RSA had to replace all of the SecureID devices in circulation. The cost to RSA hit $66 million in terms of replacing the physical tokens. However, other intangible costs such as reputation have a longer and less quantifiable reach. (stop-source-code-theft.com)

But, while we know that intellectual property loss can be an issue, we’ve seen many breaches stem from leaked code. In fact, an estimated 75% of security breaches are enabled when developers code secret access keys and passwords into source code. (assembla.com) We’ve seen it time and time again, across verticals from manufacturing to healthcare and from banking and finance to critical infrastructure. Source code leaks are often a powerful tool of the attacker.

How Source Code Leaks

External hackers are certainly a significant threat to source code security, as seen in the RSA leak above. But hackers are responsible for a far smaller percentage of leaks than you would expect. Instead, the majority of source code leaks come from human mistakes. 

According to Wikipedia, source code leaks are usually caused by misconfiguration of software like CVS or FTP which allow people to get source files through exploits, software bugs , or employees that have access to the sources or part of them revealing the code. (en.wikipedia.org) We agree with this stance, since the majority of leaks ClawBack finds for clients end up getting traced back to misconfigurations of IDE plugins or developers not checking carefully which code repository they are committing their code to. 

Yet another common root cause of code leaks found by ClawBack has been developers sharing code they developed at different companies as a part of their resume and portfolio. While this is very common for freelancers, consultants and contractors, several significant leaks have also been traced back to the portfolios of full-time employees.

A good source code security awareness program and ongoing auditing of plugins, configurations and repositories are strong controls to reduce these risks. After all, as several firms have found out the hard way, even approved and well-known code repositories, that began as open source contributions or accepted projects for sharing with the public, can drift into leaking critical confidential data before you know it. That’s why keeping an eye on all repositories, even the ones fully approved to be public, is essential. If you need help with any of these controls, don’t worry, MicroSolved is here to help with any or all of them.

How Can ClawBack Help With Leaked Code?

ClawBack stands ever-vigilant, continually searching for and hunting down code that leaks from your organization. You configure monitoring terms, using MSI’s documented process, experience and guidance, and set ClawBack to work. Since it serves as an independent third party, it doesn’t rely on monitoring your network or workstations like traditional Data Leak Protection (DLP) products. In fact, almost all of our clients have extensive DLP instances, but still find leaked code. Traditional DLP often focuses on common PII/PHI data types, and even more concerning, the majority of the leaks our clients have found with ClawBack actually get traced back to origins outside of the company network and computing environment – a fact that renders traditional DLP powerless.

ClawBack monitors for your terms in the most common areas of the Internet where source code leaks occur. It searches thousands of code repositories, product support sites, question and answer forums and other nooks and crannies of the web where code samples and such are likely to end up. Once identified, ClawBack alerts you to the presence of your critical data and provides advice on “clawing back” that critical information with takedown requests and search engine cleanup.

Overall, ClawBack serves clients as a watchful eye for leaked source code. It can mean the difference between code being available for minutes versus years, and between a leak and a breach. If you’d like to learn more about ClawBack, give us a call today (614-351-1237) or drop us a line (info@microsolved.com). We’d love to tell you how ClawBack can work for you! 

Detecting Info Leaks with ClawBack

Clawback smallClawBack Is Purpose Built to Detect Info Leaks

ClawBack is MicroSolved’s cloud-based SaaS solution for performing info leak detection. We built the tool because we worked so many incidents and breaches related to three common types of info leaks:

  • Leaked Credentials – this is so common that it lies at the root of thousands of incidents over the last several years, attackers harvest stolen and leaked logins and passwords and use them anywhere they think they can gain access – this is so common, it is even categorized by OWASP as a specific form of attack: credential stuffing 
  • Leaked Configurations – attackers love to comb through leaked device and application configuration files for credentials, of course, but also for details about the network or app environment, sensitive data locations, cryptographic secrets and network management information they can use to gain control or access
  • Leaked Code – leaked source code is a huge boon for attackers; often leaking sensitive intellectual property that they can sell on the dark web to your competitors or parse for vulnerabilities in your environment or products

MicroSolved knows how damaging these info leaks can be to organizations, no matter the type. That’s exactly why we built ClawBack to provide ongoing monitoring for the info leak terms that matter most to you.

How to Get Started Detecting Info Leaks

Putting ClawBack to work for you is incredibly easy. Most customers are up and monitoring for info leaks within 5 minutes.

There is no hardware, software, appliance or agent to deploy. The browser-based interface is simple to use, yet flexible enough to meet the challenges of the modern web. 

First, get a feel for some terms that you would like to monitor that are unique to your organization. Good examples might be unique user names, application names, server names, internal code libraries, IP address ranges, SNMP community strings, the first few hex characters of certificates or encryption keys, etc. Anything that is unique to your organization or at the very least, uncommon. 

Next, register for a ClawBack account by clicking here.

Once your account is created, and you follow the steps to validate it, you can login to the ClawBack application. Here, you will be able to choose the level of subscription that you would like, picking from the three different service levels available. You will also be able to input your payment information and set up additional team members to use the application, if available at your subscription level. 

Next, click on Monitoring Terms and input the terms that you identified in the first step. ClawBack will immediately go and search for any info leaks related to your terms as you put them in. Additionally, ClawBack will continually monitor for the terms going forward and provide alerts for any info leaks that appear in the common locations around the web. 

How To View Any Info Leaks

Reviewing any info leaks found is easy, as well. Simply click on Alerts on the top menu. Here, your alerts will be displayed, in a sortable list. The list contains a summary of each identified leak, the term it matched and the location of the leak. You can click on the alert to view the identified page. Once reviewed, you can archive the alert, where it will remain in the system and is visible in your archive, or you can mark it as a false positive, and it will be removed from your dataset but ClawBack will remember the leak and won’t alert you again for that specific URL. 

If you have access to the export function, based on your subscription level, you can also so export alerts to a CSV file for uploading into SIEM/SOAR tools or ticketing systems. It’s that easy! 

You can find a more specific walkthrough for finding code leaks here, along with some screen shots of the product in action.

You can learn more about ClawBack and view some use case videos and demo videos at the ClawBack homepage.

Give ClawBack a try today and you can put your worries to rest that unknown info leaks might be out there doing damage to your organization. It’s so easy, so affordable and so powerful that it makes worries about info leaks obsolete.