Category Archives: End-user Focused

An Exercise to Increase IT/OT Engagement & Cooperation

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Just a quick thought on an exercise to increase the cooperation, trust and engagement between traditional IT and OT (operational technology – (ICS/SCADA tech)) teams. Though it likely applies to just about any two technical teams, including IT and development, etc.

Here’s the idea: Host a Hack-a-thon!

It might look something like this:

  • Invest in some abundant kits of LittleBits. These are like Legos with electronics, mechanical circuits and even Arduino/Cloud controllers built in. Easy, safe, smart and fun!
  • Put all of the technical staff in a room together for a day. Physically together. Ban all cell phones, calls, emails, etc. for the day – get people to engage – cater in meals so they can eat together and develop rapport
  • Split the folks into two or more teams of equal size, mixing IT and OT team members (each team will need both skill sets – digital and mechanical knowledge) anyway.
  • Create a mission – over the next 8 hours, each team will compete to see who can use their smart bits set to design, program and proto-type a solution to a significant problem faced in their everyday work environments.
  • Provide a prize for 1st and 2nd place team. Reach deep – really motivate them!
  • Let the teams go through the process of discussing their challenges to find the right problem, then have them use draw out their proposed solution.
  • After lunch, have the teams discuss the problems they chose and their suggested fix.Then have them build it with the LittleBits. 
  • Right before the end of the day, have a judging and award the prizes.

Then, 30 days later, have a conference call with the group. Have them again discuss the challenges they face together, and see if common solutions emerge. If so, implement them.

Do this a couple times a year, maybe using something like Legos, Raspberry Pis, Arduinos or just whiteboards and markers. Let them have fun, vent their frustrations and actively engage with one another. The results will likely astound you.

How does your company further IT/OT engagement? Let us know on Twitter (@microsolved) or drop me a line personally (@lbhuston). Thanks for reading! 

Hurricane Matthew Should Remind You to Check Your DR/BC Plans

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The news is full of tragedy from Hurricane Matthew at the moment, and our heart goes out to those being impacted by the storm and its aftermath.

This storm is a powerful hit on much of the South East US, and should serve as a poignant reminder to practice, review and triple check your organization’s DR and BC plans. You should have a process and procedure review yearly, with an update at least quarterly and anytime major changes to your operations or environment occur. Most organization’s seem to practice these events on a quarterly or at least 2x per year cycle. They often use a full test once a year, and table top exercises for the others. 

This seems to be an effective cycle and approach. 

We hope that everyone stays safe from the hurricane and we are hoping for minimal impacts, but we also hope that organizations take a look at their plans and give them a once over. You never know when you just might need to be better prepared.

Yahoo Claims of Nation State Attackers are Refuted

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A security vendor claims that the Yahoo breach was performed by criminals and not a nation state.

This is yet more evidence that in many cases, focusing on the who is the wrong approach. Instead of trying to identify a specific set of attacker identities, organizations should focus on the what and how. This is far more productive, in most cases.

If, down the road, as a part of recovery, the who matters to some extent (for example, if you are trying to establish a loss impact or if you are trying to create economic defenses against the conversion of your stolen data), then might focus on the who at that point. But, even then, performing a spectrum analysis of potential attackers, based on risk assessment is far more likely to produce results that are meaningful for your efforts. 

Attribution is often very difficult and can be quite misleading. Effective incident response should clearly focus on the what and how, so as to best minimize impacts and ensure mitigation. Clues accumulated around the who at this stage should be archived for later analysis during recovery. Obviously, this data should be handled and stored carefully, but nonetheless, that data shouldn’t derail or delay the investigation and mitigation work in nearly every case.

How does your organization handle the who evidence in an incident? Let us know on Twitter (@microsolved) and we will share the high points in a future post.

Password Breach Mining is a Major Threat on the Horizon

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Just a quick note today to get you thinking about a very big issue that is just over the security horizon.

As machine learning capabilities grow rapidly and mass storage pricing drops to close to zero, we will see a collision that will easily benefit common criminals. That is, they will begin to apply machine learning correlation and prediction capabilities to breach data – particularly passwords, in my opinion.

Millions of passwords are often breached at a time these days. Compiling these stolen password is quite easy, and with each added set, the idea of tracking and tracing individual users and their password selection patterns becomes trivial. Learning systems could be used to turn that raw data into insights about particular user patterns. For example, if a user continually creates passwords based on a season and a number (ex: Summer16) and several breaches show that same pattern as being associated with that particular user (ex: Summer16 on one site, Autumn12 on another and so on…) then the criminals can use prediction algorithms to create a custom dictionary to target that user. The dictionary set will be concise and is likely to be highly effective.

Hopefully, we have been teaching users not to use the same password in multiple locations – but a quick review of breach data sets show that these patterns are common. I believe they may well become the next evolution of bad password choices.

Now might be the time to add this to your awareness programs. Talk to users about password randomization, password vaults and the impacts that machine learning and AI are likely to have on crime. If we can change user behavior today, we may be able to prevent the breaches of tomorrow!

From Dark Net Research to Real World Safety Issue

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On a recent engagement by the MSI Intelligence team, our client had us researching the dark net to discover threats against their global brands. This is a normal and methodology-driven process for the team and the TigerTrax™ platform has been optimized for this work for several years.

We’ve seen plenty of physical threats against clients before. In particular, our threat intelligence and brand monitoring services for professional sports teams have identified several significant threats of violence in the last few years. Unfortunately, this is much more common for high visibility brands and organizations than you might otherwise assume.

In this particular instance, conversations were flagged by TigerTrax from underground forums that were discussing physical attacks against the particular brand. The descriptions were detailed, politically motivated and threatened harm to employees and potentially the public. We immediately reported the issue and provided the captured data to the client. The client reviewed the conversations and correlated them with other physical security occurrences that had been reported by their employees. In today’s world, such threats require vigilant attention and a rapid response.

In this case, the client was able to turn our identified data into insights by using it to gain context from their internal security issue reporting system. From those insights, they were able to quickly launch an awareness campaign for their employees in the areas identified, report the issue to localized law enforcement and invest in additional fire and safety controls for their locations. We may never know if these efforts were truly effective, but if they prevented even a single occurrence of violence or saved a single human life, then that is a strong victory.

Security is often about working against things so that they don’t happen – making it abstract, sometimes frustrating and difficult to explain to some audiences. But, when you can act on binary data as intelligence and use it to prevent violence in the kinetic world, that is the highest of security goals! That is the reason we built TigerTrax and offer the types of intelligence services we do to mature organizations. We believe that insights like these can make a difference and we are proud to help our clients achieve them.

3 Reasons You Need Customized Threat Intelligence

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Many clients have been asking us about our customized threat intelligence services and how to best use the data that we can provide.

1. Using HoneyPoint™, we can deploy fake systems and applications, both internally and in key external situations that allow you to generate real-time, specific to your organization, indicators of compromise (IoC) data – including a wide variety of threat source information for blacklisting, baseline metrics to make it easy to measure changes in the levels of threat actions against your organization up to the moment, and a wide variety of scenarios for application and attack surface hardening.

2. Our SilentTiger™ passive assessments, can help you provide a wider lens for vulnerability assessment visibility than your perimeter, specifically. It can be used to assess, either single instance or ongoing, the security posture of locations where your brand is extended to business partners, cloud providers, supply chain vendors, critical dependency API and data flows and other systems well beyond your perimeter. Since the testing is passive, you don’t need permission, contract language or control of the systems being assessed. You can get the data in a stable, familiar format – very similar to vulnerability scanning reports or via customized data feeds into your SEIM/GRC/Ticketing tools or the like. This means you can be more vigilant against more attack surfaces without more effort and more resources.

3. Our customized TigerTrax™ Targeted Threat Intelligence (TTI) offerings can be used for brand specific monitoring around the world, answering specific research questions based on industry / geographic / demographic / psychographic profiles or even products / patents or economic threat research. If you want to know how your brand is being perceived, discussed or threatened around the world, this service can provide that either as a one-time deliverable, or as an ongoing periodic service. If you want our intelligence analysts to look at industry trends, fraud, underground economics, changing activist or attacker tactics and the way they collide with your industry or organization – this is the service that can provide that data to you in a clear and concise manner that lets you take real-world actions.

We have been offering many of these services to select clients for the last several years. Only recently have we decided to offer them to our wider client and reader base. If you’d like to learn how others are using the data or how they are actively hardening their environments and operations based on real-world data and trends, let us know. We’d love to discuss it with you! 

Pointers for Mobile App Certificate Pinning

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We often get questions about Certificate Pinning in mobile applications. Many clients find the issue difficult to explain to other teams.

You can find really great write ups, and an excellent set of source code examples for fixing this issue – as well as explaining it – at this OWASP.org site.

At a super high level though, you basically want your mobile application to validate the SSL certificate of the specific server(s) that you want it to talk to, and REJECT any certificates that do not match the intended server certificate – REGARDLESS of whether or not the underlying OS trusts the alternative certificate.

This will go a long way to hardening the SSL communication streams between the app and the server, and will not permit easy interception or man-in-the-middle attacks via a network provider or hostile proxy server.

Updates to the app source code are needed to mitigate the issue, and you may need to update apps in the app stores, depending on the way your app is delivered.

As always, if you work with MSI on mobile app security reviews or application-specific penetration testing, we would be happy to demonstrate the attacks and suggested mitigations for any identified issue. Just let us know if you would like assistance.

As always, thanks for reading and I hope your team finds this useful.

Sometimes, It Happens…

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Sometimes things fail in interesting ways. Sometimes they fail in dangerous ways. Occasionally, things fail in ways that you simply can’t predict and that are astounding.

In a recent assessment of a consumer device in our lab, we found the usual host of vulnerabilities that we have come to expect in Internet of Things (IoT) devices. But, while testing this particular device, which is also tied to a cloud offering for backup and centralization of data – I never would have predicted that a local device would have a full bi-directional trust with a virtual instance in the cloud.

Popping the local device was easy. It had an easy to compromise “hidden” TCP port for telnet. It took my brute force tool only moments to find a default login and password credential set. That’s pretty usual with IoT devices.

But, once I started poking around inside the device, it quickly became apparent that the device configuration was such that it tried to stay continually connected to a VM instance in the “cloud storage and synchronization” environment associated with the device and vendor. How strong was the trust? The local device had mount points on the remote machine and both systems had full trust to each other via a telnet connection. From the local machine, simply telnet to the remote machine on the right port, and without credential check, you have a shell inside the cloud. Not good…

But, as clear of a failure as the scenario above was, the rabbit hole went deeper. From the cloud VM, you could see thousands of other VMs in the hosted cloud environment. Connect from the VM to another, and you need the default credentials again, but, no sweat, they work and work and work…

So, from brute force compromise of a local piece of consumer hardware to a compromise of thousands of cloud instance VMs in less than 30 minutes. Ugh… 

Oh yeah, remember that storage centralization thing? Yep, default credentials will easily let you look through the centralized files on all those cloud VMs. Double ugh…

Remember, I said bi-directional? Yes, indeed, a connection from a VM to an end-point IoT device also works with assumed trust, and you get a shell on a device with local network visibility. Now is the time you kinda get sick to your stomach…

These kinds of scenarios are becoming more common as new IoT devices get introduced into our lives. Yes, the manufacturer has been advised, but, closing the holes will take a complete redesign of the product. The moral of this story is to pay careful attention to IoT devices. Ask questions. Audit. Assess. Test. There are a lot of bad security decisions being made out there in the IoT marketplace, especially around consumer products. Buyer beware!

Custom Security and Business Intelligence at Your Fingertips

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We have decided to bring what has been a service offering to very select clients for the last several years to availability for all of our clients and the public.

For years, several of our clients have been enjoying custom security intelligence driven by the MSI TigerTrax™ analytics platform and our dedicated team of analysts and subject matter experts. The research and analysis work the team has been performing has been focused on agendas like:

  • competitive analysis
  • economic industry scale market analysis
  • consumer behavior, demographic or psychographic profiling
  • organizational human network data flows and relationship mapping
  • gathering data for marketing and sales opportunities on a global scale
  • dark net data raids
  • trend and disruptive technology assessments
  • scalability & DRM techniques
  • piracy and underground market analyses
  • and even assessments of threats against brands, nation-states and multi-national cooperatives

Our team has robust expertise to gather, profile, mine, visualize and analyze public or private data en masse for your organization.

Want customized threat data about your brands, on a global scale, updated monthly with new findings from the public, deep and dark web spaces? We can do that.

Want large amounts of competitive market data gathered, visualized and summarized? We can do that too. 

Need daily briefings on a set of specific trends, geo-locations or products? Our experts are experienced at producing it.

Desire to have entire market segments deconstructed, profiled and researched to find vendors, trends and critical relationships up to 3 levels away from the core processes? We’ve done that now for multiple industries.

How about a customized monthly briefing of industry wide changes, summaries of events and monitoring of specific sets of questions your organization may have around critical topic areas? We have done this for clients across multiple industries.

Basically, if your organization would like to have customized research, analysis and intelligence – and we aren’t talking about lists of indicators of compromises and such – but REAL WORLD operational intelligence for optimizing your products, services or marketing, then we may be able to assist you. If you need a larger world view than the data you have now permits, we may be able to solve that for you. If you need to match your organization’s internal data-driven views with the views of the public or smaller groups of the public, we may be able to turn those efforts into insights.

If any of this sounds interesting and useful, join us for a cup of coffee or a conference call, and let’s talk about your needs and our capabilities. We have been performing these services for years for a select few clients, and are now ready to open these capabilities to a wider audience. To schedule a discussion, drop us a line at info@microsolved.com, hit our website at microsolved.com and click on the request a quote button or give us a call at (614) 351-1237 today. We look forward to talking with you.