Category Archives: Cloud Technology

Key Factors to Evaluate When Selecting a Cloud Backup Provider

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The rise of cloud storage solutions presents companies with numerous options for securing their data, but choosing the right backup provider can be a daunting task. The implications of this choice can affect not only data security but also business continuity.

Selecting a cloud backup provider involves more than just comparing prices; it requires a comprehensive evaluation of various factors that align with your organization’s unique needs. Key considerations include security measures, integration capabilities, and the terms outlined in service-level agreements. Understanding these elements can help organizations make informed decisions that ultimately safeguard their critical information against unforeseen events.

This article explores the key factors to evaluate when selecting a cloud backup provider, offering insights into how businesses can secure their data effectively and efficiently. From identifying business needs to assessing provider reputation, we aim to equip you with the knowledge required to make an informed choice that guarantees the safety of your data.

Understanding Your Business Needs

Understanding your business needs is the first step in developing an effective data backup strategy. It’s crucial to identify your specific objectives to ensure the backup strategy aligns with your organizational goals. Start by clearly defining what data will be backed up, how often these backups will occur, and where they will be stored. This clarity helps streamline the backup process and enhances the protection of critical information.

Tailor your backup plan to fit your unique business requirements. A generic approach might leave you vulnerable to data loss and recovery challenges. Additionally, consider establishing data retention periods based on your business needs and regulatory requirements, which will help in achieving compliance and optimizing data management.

Implement strong data security measures, such as encryption, to protect sensitive business information within your cloud backup solution. Security is vital to prevent unauthorized access and potential data breaches. By understanding and addressing your business-specific needs, you lay a solid foundation for a robust backup system.

Security Measures

Selecting a cloud-based backup service requires a keen focus on security measures, as over 60% of businesses have expressed concerns regarding the safety of their data in the cloud. Cloud providers deploy robust security protocols, including encryption, to safeguard against unauthorized access and cyber threats. These measures are crucial, especially since data stored in the cloud can be accessed from virtually any location, thus necessitating stringent security to mitigate risks associated with remote access. A well-configured backup system also ensures compliance with data retention policies, protecting sensitive information and adhering to legal requirements. Integrating cloud backup services into your security strategy is essential for enhancing data protection and preventing potential breaches.

Ensure Support for Unique Credentials Different from Corporate Credentials

To protect your data, ensure that your cloud backup provider supports Single Sign-On (SSO) through the Security Assertion Markup Language (SAML), allowing seamless integration with your company’s identity providers. This approach enhances user access security management, while the compatibility with Open Authorization (OAuth) ensures secure delegated access to applications without sharing user credentials. Adding layers of protection such as Multi-Factor Authentication (MFA) and Two-Factor Authentication (2FA) is crucial during the authentication process. Implementing robust in-app security practices, including intrusion detection, is essential when using unique credentials, following the least privilege principle to minimize unauthorized access risks. Safeguarding internal credentials ensures attackers cannot exploit them to tamper with your backups.

Data Encryption

Data encryption is vital for safeguarding backup data, particularly when stored offsite in cloud backup services. Many cloud solutions encrypt data before storage, providing a protective layer against unauthorized access. Employing strong encryption algorithms, like AES 256 and SSL, ensures robust data security during both transmission and storage. Transparent communication from cloud backup providers regarding their encryption methods and algorithms fosters user trust and understanding of their data’s security. Encryption is not only a security measure but a compliance necessity, especially in regulated industries like healthcare, where standards such as HIPAA require stringent protection of sensitive data.

Compliance with Regulations

Adhering to compliance regulations is imperative for safeguarding sensitive data and avoiding legal consequences from data breaches or violations. Properly configured backup systems support organizations in meeting data retention policies, securely storing data for required durations. Selecting vendors who comply with privacy and security regulations is crucial, particularly in industries with rigorous standards. Compliance efforts help shield data and bolster overall security by implementing measures like data encryption. Integrating robust security protocols, including encrypting data both in transit and at rest, is essential for preventing unauthorized access and maintaining secure backup processes.

Integration Capabilities

Selecting a cloud-based backup service for small businesses requires careful consideration of integration capabilities. A comprehensive approach that consolidates local storage, cloud services, and backup components into a unified all-in-one system is recommended. This approach, which includes bundled software, hardware, and cloud solutions, enhances the reliability of data continuity. Additionally, testing cloud backup services across all platforms—public, private, and on-premises virtual infrastructures—is crucial to ensure they function properly and are adequately supported. Careful configuration of backup software can prevent errors, especially when integrating legacy systems with modern cloud providers. Ensuring seamless communication across middleware tools is essential for effective data protection.

Compatibility with Existing SaaS Applications

Integrating cloud backup services with existing SaaS applications is critical for safeguarding data against unauthorized access and accidental deletion. SaaS applications, such as Microsoft 365 and Salesforce, play vital roles in daily operations, emphasizing the need for advanced third-party tools to enhance data protection. Effective integration facilitates easy access to backup data, enabling seamless recovery processes. Traditional backup solutions often fall short in SaaS environments; thus, modern tools designed for better control and flexibility are necessary. It’s also important to optimize backup strategies for containerized environments to address the unique challenges associated with shifting and scaling workloads within SaaS applications.

Automation and Backup Frequency

Automation is key to successful cloud-based backup strategies. Utilizing automation tools and scripts to schedule regular backups ensures a consistent and reliable data protection strategy. Automating routine backup tasks reduces the risk of human error, common in manual backups. A regular, automated backup schedule helps capture the latest data versions effectively. Moreover, automated processes allow proactive monitoring of backup jobs and performance metrics, enabling prompt issue identification and resolution. Regular testing of backups through automation also verifies their restore capabilities, providing alerts if problems arise, thus maintaining business continuity.

Service-Level Agreement (SLA)

When selecting a cloud-based backup service, it is crucial to assess the service-level agreement (SLA) provided by the cloud backup provider. The SLA outlines the expectations for service reliability and performance, including historical uptime and consistency of access to backups. Data security practices, such as encryption protocols and access controls, should be thoroughly reviewed within the SLA to ensure your data is protected against unauthorized access. Ensuring compliance with relevant regulations and standards in the provider’s SLA is essential to avoid potential legal issues.

Understanding the provider’s backup frequency, retention policies, and recovery options is critical for evaluating their data recovery capabilities. These aspects are typically detailed in the SLA and directly affect business continuity plans. Additionally, scrutinize the customer support options mentioned in the SLA to guarantee that you’ll receive adequate assistance whenever necessary. Reliable customer support is vital for efficient recovery processes in case of a data loss incident.

Uptime Guarantees

Reliable cloud backup providers offer SLAs that guarantee a high percentage of uptime, ensuring your data remains accessible whenever needed. When evaluating cloud backup services, uptime guarantees are vital as they impact business continuity, especially during data recovery processes. High uptime performance levels reduce potential downtime and the risk of revenue loss, highlighting the importance of strong uptime commitments from providers.

Understanding pricing models should encompass the provider’s uptime record, reflecting their overall reliability. By selecting a provider with robust uptime guarantees, businesses can safeguard against data loss incidents, enhancing operational stability and ensuring peace of mind. Solid uptime commitments contribute significantly to improved business resilience and continuity, especially in the face of natural disasters or unexpected disruptions.

Data Deletion Policies

Data deletion policies play a critical role in determining how and when data is removed from backup systems. These policies are essential for complying with regulatory requirements and ensuring sensitive information is not stored longer than necessary. Regular monitoring and updating of data deletion policies are necessary to keep pace with evolving legal requirements and business practices.

Clear definitions of retention periods for backups, influenced by data deletion policies, ensure compliance with both regulatory requirements and business needs. Implementing strict data deletion practices mitigates the risk of data breaches by ensuring obsolete data is not retained in cloud backup systems. Effective data deletion policies not only aid in compliance but also optimize storage utilization, enhancing the efficiency of cloud backup solutions.

Scalability of the Solution

Scalability is a key advantage of cloud backup solutions for small businesses. These services allow businesses to pay only for the storage space they use, making it easy to adjust plans as data needs change. This flexibility is essential for growing businesses, enabling them to seamlessly increase storage capacity without significant infrastructure changes.

A scalable cloud backup solution also eliminates the risk of running out of storage space during critical operations. Businesses can swiftly adapt to seasonal fluctuations in data volume by choosing flexible storage plans, ensuring cost-effective and efficient data protection. Such scalability supports business continuity by aligning data protection strategies with growth and evolving technology demands.

Cloud solutions offer peace of mind by providing a reliable and adjustable backup system that can grow with the business. This adaptability ensures that any increase in data storage requirements is met without disruption, maintaining smooth backup processes and data accessibility at all times.

Cost-Effectiveness

Cloud backup solutions are generally more cost-effective than traditional on-premises systems, primarily due to their lower initial expenses. Unlike the hefty upfront costs of hardware and software for on-premises setups, cloud solutions require only ongoing subscription fees. This makes them particularly appealing to small businesses looking to minimize startup costs while securing their data effectively.

Balancing cost with value is essential when choosing a cloud backup service. Rather than opting for the cheapest option, businesses should prioritize services offering critical data protection features. The affordability of cloud backups can greatly offset potential losses from data breaches, ensuring peace of mind for business continuity.

Analyzing Pricing Structures

Cloud backup providers offer diverse pricing models tailored to different business needs. Options often include tiered packages based on storage capacity, flat rates for unlimited backup, and customized plans. The pricing typically scales with the amount of data stored, meaning businesses with larger data needs may face higher costs.

Advanced features such as continuous backup or extended data retention might incur additional charges. Additionally, some services charge based on the number of devices backed up, influencing overall expenses. It’s vital to consider these factors, ensuring that the selected plan offers valuable features without unnecessary extra costs.

Hidden Costs to Consider

When evaluating cloud backup solutions, it’s important to be aware of potential hidden costs. Although cloud services often appear budget-friendly, factors such as third-party storage targets and infrastructure as a service (IaaS) offerings can add to overall expenses.

Moreover, additional fees for advanced features like continuous backup further impact the budget. The key is to find a balance between necessary features and cost, avoiding pitfalls that might lead to overspending. Planning and understanding long-term costs—including potential increases as storage needs grow—can help businesses manage their budgets effectively in the long run.

Provider Reputation

Track Record of Reliability

When evaluating cloud backup services for your small business, the provider’s reliability is paramount. It’s crucial to research their historical service uptime to ensure consistent data availability. Opting for an established cloud provider with a proven track record can minimize risks of downtime and enhance data protection. Customer reviews often highlight the reliability aspect, thus making them essential in assessing the safety and stability of the service. Prioritize providers known for their consistency and dependable service delivery to foster trust in their cloud backup solutions.

Customer Reviews and Testimonials

Customer feedback plays a vital role in selecting a cloud backup provider, offering valuable insights into service reliability and efficiency. In the competitive realm of cloud backup solutions, these reviews help identify services that excel in user-friendliness, cost-efficiency, and robust security measures. Testimonials from small business owners underline the resilience of a provider’s infrastructure, particularly its capacity to manage data recovery processes during crises. Regular customer feedback aids providers in refining their services, ensuring they adapt to evolving business needs and cybersecurity challenges. Thus, analyzing customer experiences can significantly influence your choice of a cloud backup service.

Track Record of Reliability

When selecting a cloud-based backup service for your small business, evaluating the provider’s track record of reliability is crucial. A cloud backup provider with a proven history of high service uptime and data security offers peace of mind and enhances business continuity. This reduces the risk of service disruptions and ensures that your data remains safe from unauthorized access and other potential threats.

Opting for established cloud backup companies with a solid track record is preferable over newer startups, which may offer appealing pricing or features but lack proven reliability. This choice significantly enhances the safety of your data and supports effective recovery processes in case of a natural disaster or physical damage. In this context, customer reviews and documented service uptimes should be crucial aspects of your evaluation process. They provide insights into the cloud provider’s consistency and trustworthiness.

Ultimately, a reputable provider’s history offers confidence in their cloud backup solutions, ensuring that your critical business backups are effectively managed. Thoroughly researching and assessing a provider’s background can help solidify your backup plans and safeguard your business’s future.

Customer Support

Selecting a cloud-based backup service for your small business involves ensuring robust customer support. Responsive and knowledgeable technical support from cloud backup providers is essential to achieve peace of mind. When evaluating these services, prioritize understanding their customer service offerings to avoid potential disruptions and swiftly resolve technical issues.

Accessibility of Assistance

Cloud backup services should offer easy access to backups via web browsers or dedicated control panels, ensuring that retrieving your data is straightforward. This accessibility allows businesses to maintain operational flexibility, enabling employees to work remotely without compromising data management. It’s also beneficial to hire an IT support company for managing business data backups, as this ensures professional assistance is readily available whenever needed.

Support Channels Offered

A reliable cloud backup service should provide multiple support channels, such as email, telephone, and online chat, catering to a variety of user preferences. Additionally, these services should ensure compatibility across various operating systems like macOS, Windows, Linux, and Windows Server. Effective backup strategies should include mobile device protection and support for cloud-based applications like Microsoft 365 or Google G Suite. This guarantees that diverse data types, including emails and calendars, are securely backed up and accessible from any location with an internet connection.

Making an Informed Decision

Selecting the right cloud-based backup service for your small business requires careful consideration of key factors. Evaluate the reliability, security, scalability, and pricing of various cloud backup solutions to ensure they meet your specific needs. A robust service should implement strong encryption protocols for data both in transit and at rest, minimizing unauthorized access risks.

Compliance with industry standards such as HIPAA, PCI-DSS, and GDPR is crucial, especially if your business handles sensitive data. Selecting a cloud backup provider that meets these regulations ensures peace of mind and aids in maintaining business continuity. A user-friendly interface and automation features can streamline the backup process, allowing staff with limited technical expertise to manage backups effectively.

Finally, training administrators and users on the backup software’s features and recovery solutions enhances the service’s effectiveness in recovery processes. Understanding the recovery options thoroughly can prove vital in the event of physical damage or a natural disaster. By considering these best practices, your small business can develop a solid backup strategy that ensures data protection and business continuity.

Contact MicroSolved for Assistance or Insights

Contacting MicroSolved (info@microsolved.com or 614.351.1237) can be a strategic decision for businesses seeking expert assistance or insights on cybersecurity and data protection. MicroSolved specializes in security measures that safeguard against unauthorized access and cyber threats, providing peace of mind for small businesses venturing into cloud-based backup solutions. Their expertise can help you navigate the complexities of data protection, ensuring that your cloud backups are secure against natural disasters and other data threats.

With extensive knowledge in backup strategies and recovery processes, MicroSolved can assist in developing comprehensive backup plans tailored to your business needs. They can offer guidance on selecting the best cloud backup provider to fit your specific requirements, ensuring smooth business continuity in the face of physical damage or other disruptions. Whether you’re managing incremental backups or preparing a robust recovery solution, MicroSolved’s insights are invaluable.

Reach out to MicroSolved for tailored advice that addresses regulatory requirements and enhances your backup processes. Their hands-on approach can help demystify the cloud backup landscape, ensuring your business backups are reliable, accessible, and secure. Enlist their support for continuous improvement of your backup systems, leveraging cloud solutions to maintain a seamless operational workflow.

 

 

* AI tools were used as a research assistant for this content.

 

Micro Podcast – Amazon AWS

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In this episode of the MSI podcast, we discuss recent issues involving AWS misconfigurations that led to incidents, common problems, the importance of proper configurations to avoid these issues and how we can help you identify them in your environment.

Listen here

If you would like to know more about MicroSolved or its services please send an e-mail to info@microsolved.com or visit microsolved.com.

Sunshine on a “cloudy” day…

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I recently saw an article targeted at non-profits that was a bit frightening. The statement was that small non-profits, and by extension many businesses, could benefit from the ease of deployment of cloud services. The writers presented AWS, Dropbox, DocuSign, et. al. as a great way to increase your infrastructure with very little staff.

While the writers were not wrong….they were not entirely correct, either. It’s incredibly easy and can be cost effective to use a cloud based infrastructure. However, when things go wrong, they can go REALLY wrong. In February of 2018, Fedex had a misconfigured S3 bucket that exposed a preponderance of customer data. That’s simply the first of many notable breaches that have occurred so far in 2018, and the list grows as you travel back in time. Accenture, Time Warner and Uber are a few of the big names with AWS security issues in 2017.

So, if the big guys who have a staff can’t get it right, what can you do? A few things to consider:

  • What, specifically, are you deploying to the cloud? A static website carries less business risk than an application that contains or transfers client data.
  • What are the risks associated with the cloud deployment? Type of data, does it contain PII, etc.? What is the business impact if this data were to be compromised?
  • Are there any regulatory guidelines for your industry that could affect cloud deployment of data?
  • Have you done your due diligence on cloud security in general? The Cloud Security Alliance has a lot of good resources available for best practices. Adam from MSI wrote a good article on some of the permissions issues recently, as well.
  • What resources do you have or can you leverage to make sure that your deployment is secure? If you don’t have internal resources, consider leveraging an external resource like MSI to assist.

Remember – just because you can, doesn’t always mean you should. But cloud infrastructure can be a great resource if you handle it properly.

Questions, comments? I’d love to hear from you. I can be reached at lwallace@microsolved.com, or on Twitter @TheTokenFemale.

 

Is your website in a “bad” neighborhood?

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If, when you wake up in the morning, you look out outside and view something like the image below, you probably understand that you are not in the best of all possible worlds.

So, what “neighborhood” does your website see when it “wakes up”?

It could be just as disquieting.

It is not uncommon for MSI to do an an analysis of the Internet services offered by an organization and find that those services are being delivered from a “shared service” environment.

The nature of those shared services can vary.

VM Hosting:

Often they are simply the services of an virtual machine hosting provider such as Amazon AWS. Sometimes we find the entire computing infrastructure of a customer within such an environment.

The IP addressing is all private – the actual location is all “cloud”.

The provider in this case is running a “hypervisor” on it’s own hardware to host the many virtual machines used by its clients.

Application Hosting:

Another common occurrence is to find third-party “under the covers” core application services being linked to from a customer’s website. An example of such a service is that provided by commercial providers of mortgage loan origination software to much of the mortgage industry.

For example, see: https://en.wikipedia.org/wiki/Ellie_Mae

A quick google of “site:mortgage-application.net” will give you an idea of the extent to which the service is used by mortgage companies. The landing sites are branded to the customer, but they are all using common shared infrastructure and applications.

Web Site hosting:

Most often the shared service is simply that provided by a website hosting company. Typically many unique websites are hosted by such companies. Although each website will have a unique name (e.g. mywebsite.com) the underlying infrastructure is common. Often many websites will share a common IP address.

It is in this particular “shared service” space we most often see potential issues.

Often it’s simply a reputation concern. For instance:

host www.iwantporn.net
www.iwantporn.net is an alias for iwantporn.net.
iwantporn.net has address 143.95.152.29

These are some of the sites that are (or have recently been) on that same IP address according to Microsoft’s Bing search engine:

My guess I some of the website owners would be uncomfortable knowing they are being hosted via the same IP address and same infrastructure as is www.iwantporn.com.

They might also be concerned about this:

https://www.virustotal.com/#/ip-address/143.95.152.29

Virustotal is reporting that a known malicious program was seen  communicating with a listening service running on some site with the IP address 143.95.152.29 .

The implication is that some site hosted at 143.95.152.29 had in the past been compromised and was being used for communications in what may have been a ransomware attack.

The IP address associated with such a compromised system can ultimately be blacklisted as a known suspicious site,

All websites hosted on the IP address can be affected.

Website traffic and the delivery of emails can all be affected as a result of the misfortune to share an IP address with a suspect site.

“Backplaning”

When such a compromise of the information space used by a client in a shared service occurs, all other users of that service can be at risk. Although the initial compromise may simply be the result of misuse of the website owner’s credentials (e.g. stolen login/password), the hosting provider needs to ensure that such a compromise of one site does not allow the attacker to compromise other websites hosted in the same environment – an attack pattern sometimes referred to as backplaning.

The term comes from electronics and refers to a common piece of electronics circuity (e.g a motherboard, an IO bus, etc. ) that separate “plugin” components use to access shared infrastructure.

See: https://en.wikipedia.org/wiki/Backplane

Example:

The idea is that a compromised environment becomes the doorway into the “backplane” of underlying shared services.  (e.g. possibly shared database infrastructure).

If the provider has not taken adequate precautions such an attack can affect all hosted websites using the shared service.

Such things really can happen.

In 2015 a vulnerability in commonly used hypervisor software was announced. See:  http://venom.crowdstrike.com/

An attacker who had already gained administrative rights on a hosted virtual machine could directly attack the hypervisor and – by extension – all other virtual machines hosted in the same environment. Maybe yours?

What to do?

Be aware of your hosted environment’s neighborhood. Use the techniques described above to find out who else is being hosted by your provider. If the neighborhood looks bad, consider a dedicated IP address to help isolate you from the poor administrative practices of other hosted sites.

Contact your vendor to and find out what steps they have in place to protect you from “backplane” attacks and what contractual protections you have if such an attack occurs.

Questions?  info@microsolved.com

State Of Security Podcast Episode 13 Is Out

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Hey there! I hope your week is off to a great start.

Here is Episode 13 of the State of Security Podcast. This new “tidbit” format comes in under 35 minutes and features some pointers on unusual security questions you should be asking cloud service providers. 

I also provide a spring update about my research, where it is going and what I have been up to over the winter.

Check it out and let me know what you think via Twitter.

Involved in M&A Activity? MSI has a full M&A Practice

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MSI’s specialized offerings around Mergers & Acquisitions are designed to augment other business practices that are common in this phase of business. In addition to general security consulting and intelligence about a company from a “hacker’s eye view”, we also offer deeply integrated, methodology-driven processes around:

  1. Pre-negotiation intelligence
    1. This offering is designed to help the purchasing organization do recon on their prospect for purchase. Leveraging techniques like passive assessment, restricted individual tracing, supply chain analysis, key stakeholder profiling and history of compromise research, the potential purchasing company can get deep insights into the security posture and intellectual property integrity of the company they are considering for acquisition. All of this can be done passively and prior to a purchasing approach or offer. Insights from this service can be a useful tool in assessing approach and potential valuation. 
  2. Pre-integration assessments 
    1. Once the ink on the paperwork is dry, the organizations have to learn to live and work together. One of the most critical links, is the joining of the two IT infrastructures. In this service, our experts can perform assessments to analyze the new company’s security posture against the baseline standards of the purchasing organization. A gap analysis and road map for compliance can be provided, and if desired, MSI can serve as oversight for ensuring that the mitigations are completed as a condition for network interconnection and integration. Our team has performed these services across a variety of M&A completions, including multi-national and global Fortune 500 organizations.
  3. Post-purchase threat intelligence 
    1. MSI can also create mechanisms post-purchase to identify and respond to potential threats from inside the newly acquired organization. Our counter-intelligence and operational security techniques can help organizations identify potential internal bad actors or disgruntled new employees that could be seeking to damage the acquirer. We have created these solutions across a myriad of verticals and are quite capable of working in international and other highly complex environments. 

To learn more about these specific offerings, click on the links above. To discuss these offerings in more detail, please contact your account executive for a free consultation.

Plus, we also just added some new capabilities for asset discovery, network mapping and traffic baselining. Check this out for some amazing new ways we can help you!

Privacy vs. Convenience

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I’ve lost track of how many useful cloud-based services I have signed up for within the last few years. I can’t picture my life without products like Uber, FancyHands and Gmail. It often surprises people to find out that these products are free or very inexpensive. If they’re giving the service away for free or at a very low cost, how can the companies make money?

Typically, a service provider is able to gain a substantial profit based on the fact that they are able to harvest your data. Imagine what an advertiser could gain just by learning information about your latest Uber ride. When using a service provider, it’s important to ask yourself, is the convenience worth the sacrifice of your privacy? While it’s possible that not all of these service providers are harvesting or selling your data, it’s worthwhile to at least consider your loss of control.

Personally, I have found that there are circumstances in which I am willing to sacrifice my privacy for a cheaper and more effective product. I feel that the convenience of being able to order a cab with the touch of a button on my phone is worth the risk of another corporation learning details about my trip. Another circumstance in which I am willing to forgo a bit of my privacy to gain a convenience would be my use of a “savings card” at my local grocery store. I have no doubt that they are tracking and analyzing my purchases. However, I have always felt that it is worthwhile to share my purchase history with the grocery store due to the discounts that they provide for using the “savings card”.

Despite the fact that I am often willing to forgo my privacy in an attempt to gain access to a service offering, there are products that I do not feel that the offered convenience warrants the loss of control over my personal information. For example, I recently looked into leveraging a service that could automatically unsubscribe me from a number of subscription emails. As annoying as those emails can be, I didn’t feel that the convenience of this service was worth letting a 3rd party parse through all of my emails.

Each time my personally identifiable information (PII) is exposed to attackers as a part of a data breach, I become more likely to voluntarily share my personal information with a 3rd party in an effort to gain a convenience. Next time you prepare to sign up for a free or discounted service, be sure to take a few extra moments to decide whether or not you are willing to expose your private information to gain access to the service. After all, there’s no such thing as a free lunch.

Never Store Anything on the Cloud that You Wouldn’t Want Your Mamma to See

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It’s great now days, isn’t it?

You carry around devices with you that can do just about anything! You can get on the Internet and check your email, do your banking, find out what is new on Facebook, send a Tweet or a million other things. You can also take a picture, record a conversation, make a movie or store your work papers – and the storage space is virtually unlimited! And all this is just great as long as you understand what kind of risks this freedom poses to your privacy.

Remember that much of this stuff is getting stored on the cloud, and the only thing that separates your stuff from the general public is a user name, password and sometimes a security question. Just recently, a number of celebrities have complained that their photos (some of them explicit) have been stolen by hackers. These photos were stored in iCloud digital vaults, and were really very well defended by Apple security measures. But Apple wasn’t at fault here – it turns out that the celebrities themselves revealed the means to access their private stuff.

It’s called Phishing, and there are a million types of bait being used out there to fool or entice you. By clicking on a link in an innocent-looking email or answering a few simple questions, you can give away the keys to the kingdom. And even if you realize your mistake a couple of hours later, it is probably already too late to do anything about it. That naughty movie you made with your spouse during your romantic visit to Niagara Falls is already available from Peking to Panama!

Apple announced that they will soon start sending people alerts when attempts are made to change passwords, restore iCloud data to new devices or when someone logs in for the first time from new Apple devices. These are valuable controls, but really are only detective in nature and won’t actually prevent many data losses. That is why we recommend giving yourselves some real protection.

First, you should ensure that you educate yourself and your family about the dangers hackers and social engineers pose, and the techniques they use to get at your stuff. Second, it is really a lot better to store important or sensitive data on local devices if possible. But, if you must store your private data in the cloud, be sure it is well encrypted. Best of all, use some sort of good multi-part authentication technique to protect your stuff from being accessed easily by hackers. By that I mean something like a digital certificate or an RSA hard token – something you have or something you are, not just something you know.

If you do these things, then it’s a good bet your “special moments” won’t end up in your Momma’s inbox!

Thanks to John Davis for this post.

MSI Strategy & Tactics Talk Ep. 25: An Introduction to Cloud Computing – What to Choose and Why

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Cloud computing has become a buzzword over the past few years. Some organizations wonder if it would benefit them or not. What are some of the questions an organization should be asking?  In this episode of MSI Strategy & Tactics, Adam Hostetler and Phil Grimes discuss the various aspects of “the cloud” and how it can affect an organization.  If you are considering transitioning your data to the cloud, you’ll want to listen! Discussion questions include:

  • How can you determine which cloud computing model is right for you?
  • What are some of the security issues with cloud deployment?
  • How can moving data to the cloud help an organization’s overall efficiency? 
Resources:
 
Panelists:
Adam Hostetler, Network Engineer, Security Analyst
Phil Grimes, Security Analyst
Mary Rose Maguire, Marketing Communication Specialist and moderator
 

Click the embedded player to listen. Or click this link to access downloads. Stay safe!

7 Security Areas of Concern With Cloud Computing

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One of the government’s major initiatives is to promote the efficient use of information technology, including the federal use of cloud computing. So good, bad or indifferent, the government is now moving into the wild, world of cloud computing – despite the fact that it is a new way of doing business that still has many unaddressed problems with security and the general form that it is going to take.

At the Cloud Computing Summit in April 29 2009, it was announced that the government is going to use cloud for email, portals, remote hosting and other apps that will grow in complexity as they learn about security in the cloud. They are going to use a tiered approach to cloud computing.

All businesses, both large and small, are now investing resources in cloud computing. Here are seven problematic areas for which solutions need to be found:

  1. Vendor lock-in – Most service providers use proprietary software, so an app built for one cloud cannot be ported to another. Once people are locked into the infrastructure, what is to keep providers from upping the price?
  2. Lack of standards – National Institute of Standards and Technology (NIST) is getting involved and is still in development. This feeds the vendor lock-in problem since every provider uses a proprietary set of access protocols and programming interfaces for their cloud services. Think of the effect on security!
  3. Security and compliance – Limited security offerings for data at rest and in motion have not agreed on compliance methods for provider certification. (i.e., FISMA) or common criteria. Data must be protected while at rest, while in motion, while being processed and while awaiting or during disposal.
  4. Trust – Cloud providers offer limited visibility of their methods, which limits the opportunity to build trust. Complete transparency is needed, especially for government.
  5. Service Level Agreements – Enterprise class SLAs will be needed (99.99% availability). How is the data encrypted? What level of account access is present and how is access controlled?
  6. Personnel – Many of these companies span the globe – how can we trust sensitive data to those in other countries? There are legal concerns such as a limited ability to audit or prosecute.
  7. Integration – Much work is needed on integrating the cloud provider’s services with enterprise services and make them work together.

Opportunities abound for those who desire to guide cloud computing. Those concerned with keeping cloud computing an open system drafted an Open Cloud Manifesto, asking that a straightforward conversation needs to occur in order to avoid potential pitfalls. Keep alert as the standards develop and contribute, if possible.