Category Archives: Risk Management

Touchdown Task for August – Change Management Audit

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This month, we urge all infosec teams to engage in a quick 30 minute audit of your change management processes.

Here are some quick win questions to ask of the change management team:

  • How often does the change management team meet & what is the time frame for turning around a change order?
  • What percentage of actual changes to the environment went through the change process in the last 12 months?
  • Where can we locate the documents that specifically describe the change management process and when were they last revised?
  • Please describe how exceptions to the change management process are handled.
  • How are changes to the environment audited against what was provided to the change management team?
  • What happens if a change is identified that did NOT go through the change management process?

There are plenty of online guidance sources for additional questions and audit processes, but these quick wins will get you started. As always, thanks for reading and keep working on your monthly touchdown tasks. Be sure to touch base with us on Twitter (@microsolved) should you have any questions about the work plans.

3 Tips for BYOD

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I wanted to take a few moments to talk about 3 quick wins you can do to help better deal with the threats of BYOD. While much has been said about products and services that are emerging around this space, I wanted to tack back to 3 quick basics that can really help, especially in small and mid-size organizations.

1. Get them off the production networks – an easy and often cheap quick win is to stand up a wireless network or networks that are completely (logically and physically) separated from your production networks. Just giving folks an easy and secure way to use their devices at the office may be enough to get keep them off of your production networks. Back this up with a policy and re-issue reminders periodically about the “guest network”. Use best practices for security around the wifi and egress, and you get a quick and dirty win. In our experience, this has reduced the BYOD traffic on production segments by around 90% within 30 days. The networks have been built using consumer grade equipment in a few hours and with less than $500.00 in hardware.

2. Teach people about mobile device security – I know, awareness is hard and often doesn’t produce. But, it is worth it in this case. Explain to them the risks, threats and issues with business data on non-company owned devices. Teach them what you expect of them, and have a policy that backs it up. Create a poster-child punishment if needed, and you will see the risks drop for some time. Keep at it and it just might make a difference. Switch your media periodically – don’t be afraid to leverage video, audio, posters, articles and emails. Keep it in their face and you will be amazed at what happens in short term bursts.

3. Use what you already have to your advantage – There are hundreds of vendor white papers and configuration guides out there and it is quite likely that some of the technologies that you already have in place (network gear, AD Group Policy Objects, your DHCP & DNS architectures, etc.) can be configured to increase their value to you when considering BYOD policies and processes. Quick Google searches turned up 100’s of Cisco, Microsoft, Aruba Networks, Ayaya, etc.) white papers and slide decks. Talk to your vendors about leveraging the stuff you already have in the server room to better help manage and secure BYOD implementations. You might save money, and more importantly, you might just save your sanity. 🙂

BYOD is a challenge for many organizations, but it is not the paradigm shift that the media and the hype cycle make it out to be. Go back to the basics, get them right, and make rational choices around prevention, detection and response. Focus on the quick wins if you lack a long term strategy or large budget. With the right approach through rapid victories, you can do your team proud!

The Big Three

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Information security techniques certainly are improving. The SANS Top Twenty Critical Controls, for example, are constantly improving and are being adopted by more and more organizations. Also, security hardware devices and software applications are getting better at a steady rate. But the question we have to ask ourselves is: are these improvements outpacing or even keeping up with the competition? I think a strong argument can be made that the answer to that question is NO! Last year there were plenty of high profile data loss incidents such as the Target debacle. Over 800 million records were compromised that we know of, and who knows how many other unreported security breaches of various types occurred?

So how are we going to get on top of this situation? I think the starkly realistic answer to that question is that we aren’t going to get on top it. The problem is the age old dilemma of defense versus attack; attackers will always have the advantage over entrenched defenders. The attackers know where you are, what you have and how you defend it. All they have to do is figure out one way to get over, under or around your defenses and they are successful. We, on the other hand, don’t know who the attackers are, where they’re at or exactly how they will come at us. We have to figure out a way to stop them each and every time – a daunting task to say the least! Sure, we as defenders can turn the tables on the information thieves and go on the attack; that is one way we can actually win the fight. But I don’t think the current ethical and legal environment will allow that strategy to be broadly implemented.

Despite this gloomy prognosis, I don’t think we should just sit on our hands and keep going along as we have been. I think we should start looking at the situation more realistically and shift the focus of our efforts into strategies that have a real chance of improving the situation. And to me those security capabilities that are most likely to bear fruit are incident detection, incident response and user education and awareness; the Big Three. Over the next several months I intend to expand upon these ideas in a series of blog posts that will delve tactics and means, so stay tuned if this piques your interest! 

Thanks to John Davis for writing this entry.

On Complexity & Bureaucracy vs Security…

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“Things have always been done this way.” —> Doesn’t mean they will be done that way in the future, or even that this is a good way.

“We know we need to change, but we can’t find the person who can authorize the changes we need.” —> Then who will punish you for the change? Even if punishment comes, you still win, as you’ll know who can authorize the change in the future.

“We don’t have enough time, money or skills to support those controls, even though we agree they are necessary.” —>Have you communicated this to upper management? If not, why not? How high have you gone? Go higher. Try harder.

“That’s too fast for our organization, we can’t adapt that quickly.” —>Welcome to the data age. Attackers are moving faster that ever before. You better adapt or your lack of speed WILL get exploited.

In many of my clients, complexity and bureaucracy have become self re-enforcing regimes. They lean on them as a way of life. They build even more complexity around them and then prop that up with layers and layers of bureaucracy. Every change, every control, every security enhancement or even changes to make existing tools rational and effective, is met with an intense mechanism of paperwork, meetings, “socialization” and bureaucratic approvals.

While many organizations decry “change management” and “security maturity” as being at the core of these processes, the truth is, more often than not, complexity for the sake of bureaucracy. Here’s the sad part, attackers don’t face these issues. They have a direct value proposition: steal more, get better at stealing and make more money. The loop is fast and tight. It is self correcting, rapid and efficient.

So, go ahead and hold that meeting. Fill out that paperwork. Force your technical security people into more and more bureaucracy. Build on complexity. Feed the beast.

Just know, that out there in the world, the bad guys don’t have the same constraints.

I’m not against change controls, responsibility or accountability, at all. However, what I see more and more of today, are those principals gone wild. Feedback loops to the extreme. Layers and layers of mechanisms for “no”. All of that complexity and bureaucracy comes at a cost. I fear, that in the future, even more so than today, that cost will be even more damage to our data-centric systems and processes. The bad guys know how to be agile. They WILL use that agility to their advantage. Mark my words…  

MSI Announces New Business Focused Security Practice

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At MSI, we know security doesn’t exist for its own sake. The world cares about business and so do we. While our professional and managed service offerings easily empower lines of business to work with data more safely, we also offer some very specific business process focused security services.

 

Attackers and criminals go where the money is. They aren’t just aiming to steal your data for no reason, they want it because it has value. As such, we have tailored a specific set of security services around the areas where valuable data tends to congregate and the parts of the business we see the bad guys focus on most.

 

Lastly, we have also found several areas where the experienced eyes of security experts can lend extra value to the business. Sometimes you can truly benefit from a “hacker’s eye view” of things and where it’s a fit, we have extended our insights to empower your business.

 

Here are some of the business focused offerings MSI has developed:

 

  • Mergers & Acquisitions (M&A) practice including:
    • Pre-negotiation intelligence
    • Pre-integration assessments
    • Post purchase threat intelligence
  • Accounting systems fraud testing
  • ACH & wire transfer security validation
  • End-to-end EDI (Electronic Data Interchange) security testing
  • Business partner assessments
  • Supply chain assessments
  • Executive cyber-protection (including at home & while traveling abroad)

MSI knows that your business needs security around the most critical data and the places where bad guys can harm you the worst. We’ve built a wide variety of customized security solutions and offerings to help organizations harden, monitor and protect the most targeted areas of their organization. At MSI, we know that information security means business and with our focused security offerings, we are leading the security community into a new age.

 

At a Glance Call Outs:

Variety of business focused services

M&A offerings

Assessments of systems that move money

Fraud-based real world testing

Business partner & supply chain security

Executive protection

 

Key Differentiators:

Focused on the business, not the technology

Reporting across all levels of stakeholders

Specialized, customizable offerings

Capability to emulate & test emerging threats

Thought leading services across your business


MSI Announces TigerTrax Reputational Threat Services

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TigerTrax™ is MSI’s proprietary platform for gathering and analyzing data from the social media sphere and the overall web. This sophisticated platform, originally developed for threat intelligence purposes, provides the team with a unique capability to rapidly and effectively monitor the world’s data streams for potential points of interest.

 

The uses of the capability include social media code of conduct monitoring, rapid “deep dive” content gathering and analysis, social media investigations & forensics, organizational monitoring/research/profiling and, of course, threat intelligence.

 

The system is modular in nature, which allows MSI to create a number of “on demand” and managed services around the platform. Today the platform is in use in some of the following ways:

  • Sports teams are using the services to monitor professional athletes for potential code of conduct and brand damaging behaviors
  • Sports teams are also using the forensics aspects of the service to help defend their athletes against false behavior-related claims
  • Additionally, sports teams have begun to use the service for reputational analysis around trades/drafts, etc.
  • Financial organizations are using the service to monitor social media content for signs of illicit behavior or potential legal/regulatory violations
  • Talent agencies are monitoring their talent pools for content that could impact their public brands
  • Law firms are leveraging the service to identify potential issues with a given case and for investigation/forensics
  • Companies have begun to depend on the service for content monitoring during mergers and acquisitions activities, including quiet period monitoring and pre-offer intelligence
  • Many, many more uses of the platform are emerging every day

 If your organization has a need to understand or monitor the social media sphere and deep web content around an issue, a reputational concern or a code of conduct, discuss how TigerTrax from MSI can help meet your needs with an account executive today.

 

At a glance call outs:

  • Social media investigation/forensics and monitoring services
  • Customized to your specific concerns or code of conduct
  • Can provide deep dive background information or ongoing monitoring
  • Actionable reporting with direct support from MSI Analysts
  • Several pricing plans available

Key Differentiators:

  • Powerful, customizable, proprietary platform
  • Automated engines, bleeding edge analytics & human analysts to provide valuable insights
  • No web portal to learn or analytics software to configure and maintain
  • No heavy lifting on customers, MSI does the hard work, you get the results
  • Flexible reporting to meet your business needs

Touchdown Task for January: Audit Your News Feeds

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This month, our suggested Touchdown Task is for the security team to do an “audit” of their news/RSS feeds and the other mechanisms by which you get advisories, patch and upgrade alerts, breakout information and details about emerging threats.

Since RSS feeds and account names and such can change, it’s a good idea to review these sources occasionally. Are the feeds you depend on timely and accurate? Have you added new technology to your organization since you last reviewed your advisory feeds? Maybe you might need to add a vendor or regulator feed.

Have a discussion with all of your team members and understand who monitors what. Make sure you have good cross communication, but aren’t struggling with a lot of duplicated efforts.

Once you get your news and threat feeds in order, trace how the information is shared and make sure it is getting to the system and network admins who might need it. Do you have the right people getting the right information? If not, adjust. 

Most teams can do this review in less than an hour. So focus, communicate and create a robust way to handle the flow of information.

As always, thanks for reading and stay safe out there! 

Ask The Experts: New Device Check Lists

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This time around on Ask The Experts, we have a question from a reader and it got some great responses from the team:

 

Q: “I need a quick 10 item or less checklist that I can apply to new devices when my company wants to put them on our network. What kinds of things should I do before they get deployed and are in use around the company?”

 

Bill Hagestad started us off with:

The Top 10 checklist items a CISO/or equivalent authority should effectively manage before installing, configuring and managing new devices on a network includes the following;

 

1)Organize your staff and prepare them for the overall task of documenting and diagramming your network infrastructure – give them your commander’s network management intent;

2)Create a physical and logical network map – encourage feedback from your team regarding placement of new hardware and software;

3)Use industry standards for your network including physical and logical security, take a good look at NIST Special Publication SP 800-XX Series;

4)Make certain that you and your team are aware of the requisite compliance standards for your business and industry, it will help to ensure you are within legal guidelines before installing new devices or perhaps you may discover the hardware or software you are considering isn’t necessary after all;

5)Ensure that after you have created the necessary network maps for your infrastructure in Step 2) above, conduct a through inventory of all infrastructure which is both critical and important to your business, then document this baseline;

6)Create a hardware/software configuration change procedure; or if you already have his inlace, have your team review it for accuracy; make certain everyone on the team knows to document all changes/moves/additions on the network;

7)Focus not only on the correlation of newly implemented devices on the internal networks but also look at the dependencies and effects on external infrastructure such as voice/data networks – nothing worse than making an internal change to your network and having your Internet go down unnecessarily;

8)Ensure that new network devices being considered integrate gracefully into your existing logging and alerting mechanisms; no need to install something new only to have to recreate the proverbial wheel in order to monitor it;

9)Consider the second & third order effects of newly installed devices on the infrastructure and their potential impact on remote workers and mobile devices used on the network;

10)Install HoneyPoint Security Server (HPSS) to agentlessly & seamlessly monitor external and potential internal threats to your newly configured network….

 

Of course a very authoritative guide is published by the national Security Agency called appropriately “Manageable Network Plan” and available for download @:

 

http://www.nsa.gov/ia/_files/vtechrep/ManageableNetworkPlan.pdf


Jim Klun added:

1. Make sure the device is necessary and not just a whim on the part of management.   Explain that each new device increases risk. 

2. If the device’s function can be performed by an existing internal service, use that service instead. 

3. Inventory new devices by name, IP addresses, function and – most importantly – owners.  There should be a device owner and a business owner who can verify continued need for the device.  Email those owners regularly,   querying them about continued need. Make sure that these folks have an acknowledged role to support the application running on the devices and are accountable for its security. 

4. Research the device and the application(s) its support.  Have no black boxes in your datacenter.  Include an abstract of this in the inventory. 

5. Make sure a maintenance program is in place – hold the app and device owner accountable. 

6. Do a security audit of the device wehn fully configured. Hit it with vulnerability scanners and make sure that this happens at least quarterly. 

7. Make sure monitoring is in place and make very sure all support staff are aware of the device and any alerts it may generate. Do not blind-side the operations staff. 

8. If the device can log its activities ( system and application ) to a central log repository, ensure that happens as part of deployment. 

9. Make sure the device is properly placed in your network architecture. Internet-exposed systems should be isolated in an Internet DMZ.  Systems holding sensitive data should similarly be isolated. 

10. Restrict access to the device as narrowly as possible. 

 

Finally.. if you can, for every device in your environment, log its network traffic and create a summary of what is “normal” for that device.  

Your first indication of a compromise is often a change in the way a system “talks”. 

 

Adam Hostetler chimed in with: 

Will vary a lot depending on device, but here are some suggestions

 

1. Ensure any default values are changed. Passwords, SNMP strings, wireless settings etc.

2. Disable any unnecessary services

3. Ensure it’s running the latest firmware/OS/software

4. Add the device to your inventory/map, catalog MAC address, owner/admin, etc.

5. Perform a small risk assessment on the device. What kind of risk does it introduce to your environment? Is it worth it?

6. Test and update the device in a separate dev segment, if you have one.

7. Make sure the device fits in with corporate usage policies

8. Perform a vulnerability assessment against the device. 

9. Search the internet for any known issues, vulnerabilities or exploits that might effect the device.

  1. Configure the device to send logs to your logging server or SEIM, if you have one.

 

And John Davis got the last word by adding: 

From a risk management perspective, the most important thing a CISO needs to ensure is in place before new devices are implemented on the network is a formal, documented Systems Development Life Cycle or Change Management program. Having such a program in place means that all changes to the system are planned and documented, that security requirements and risk have been assessed before devices have purchased and installed, that system configuration and maintenance issues have been addressed, that the new devices are included in business continuity planning, that proper testing of devices (before and after implementation on the network) is undertaken and more. If a good SDLC/Change Management program is not in place, CISOs should ensure that development and implementation of the program is given a high priority among the tasks they wish to accomplish.

 

Whew, that was a great question and there is some amazing advice here from the experts! Thanks for reading, and until next time, stay safe out there! 

 

Got a question for the experts? Give us a shout on Twitter (@microsolved or @lbhuston) and we’ll base a column on your questions!

What YOU Can Do About International Threats

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Binary eye

With the addition of RedDragon Rising (@RedDragon1949) to the blog, we are now pushing forth a new stream of threat data and insights about the growing problem of international threats. Since we added that content to the site, many of you have written in or asked me on Twitter, what is it that YOU can do about these threats? I wanted to take a few minutes and expand on my responses.

First of all, you can remain aware and vigilant. Much of the information we post here isn’t directly actionable. It isn’t designed to be a roadmap of actions for you to take. It’s designed to be a continual source of data that slowly helps you see a clearer picture of the threat, the actors and their capability. It’s designed to keep you AWAKE. It’s custom made to help you understand your adversary. Knowledge is power and insight is key. We make this content to give you both!

Second, you can communicate the threat and knowledge to your management. This helps them remain aware. It also presents to them that you are monitoring the threats and keeping your eye on the rising tides, even as you help them steer the ship through safe waters. You can use this information to build rapport with them, to give them new insights into your decisions when you explain to them various risks and to help them understand the changing nature of the interconnected world.

You can use the information here as an impetus to get the basics of information security right. While there aren’t any panaceas to fight off the threat and there isn’t a single thing you can buy to make it better ~ we do know that focusing on the basics of infosec and getting them done efficiently, effectively and well is the best defense against a variety of threats. That said, consider doing a quick and dirty review of your security initiatives against our 80/20 Rule for Information Security. This is a set of simple projects that represent the basics of information security and map easily to other standards and baselines. Simply judging your maturity in these areas and following the roadmap to improvement will go a long way to getting the basics done right in your organization. 

Invest in detection and response. If your organization is doing the basics of prevention, that is you have hardening in place and are performing ongoing assessment and mitigation of your attack surfaces, then the next thing to do is invest in detection and response capabilities. Today, one of the largest advantages that attackers enjoy is the lack of visibility and effective response capabilities in our organizations. You should have some visibility into every segment and at every layer of your environment. You should be able to identify compromises in a timely manner and move to isolate, investigate and recover from any breaches LONG BEFORE they have become widespread and heavily leveraged against you. If you can’t do that today, make it your next major infosec goal. Need help?Ask us about it.

Lastly, share information with your peers. The bad guys are good at information sharing. They have excellent metrics. They openly share their experiences, successes, failures and new techniques. Much of crime and espionage (not all, but MUCH) is “open source” in nature. The cells of attackers free float in conglomerations of opportunity.  They barter with experience, tools, data and money. They share. The more we begin to share and emulate their “open source” approaches, the better off we can be at defending. If knowledge is power, more brains with more knowledge and experience equals MORE POWER. Be a part of the solution.

That’s it for now. Just remain calm, get better at the basics, improve your visibility and stay vigilant. As always, thanks  for reading State of Security and for choosing MicroSolved as your information security partner. We are striving to dig deeper, to think differently and to give you truly actionable intelligence and threat data that is personalized, relevant to your organization and meaningful. If you’d like to hear more about our approach and what it can mean for your organization, get in touch via Twitter (@lbhuston), email (info(at)microsolved/dot/com) or phone (614-351-1237 ext 250). 

Ask The Security Experts: Mobile Policy

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This time around, the experts offer insights on this question:

Q: “Dear Experts, what are the key things I need to keep in mind when I write my company’s mobile security policy?” — MK

John Davis starts us off with:

I would say the most important thing is to actually write your own policy; don’t just copy a generic mobile security policy from the Internet and adopt it as your own. For a mobile security policy to be effective, it needs to be tailored to meet your organizations particular information security requirements and also needs to reflect the reality of mobile device use at your organization. It won’t do you much good to forbid using mobile devices for business purposes if you have no mechanisms in place to prevent or detect such uses. Effective information security policy, like effective statute law, is both practical and enforceable.

Adam Hostetler added:

Keep in mind what kind of current security policies you have, and try to apply that to the mobile sphere. Users need to understand that they are connecting an additional computer to the network, and not just a “phone”. Keep in mind also what kind of deployment you are using. Is it bring your own device, or is it company provided? There will be different policies and procedures for each method and possible user backlash depending on how you are doing this.

As always, thanks to the experts for weighing in, and to the readers for the questions. Keep them coming!